An award-winning data management company, Zaloni, uses Xoxoday Plum to optimize its rewards and recognition program

About Zaloni

Zaloni has been providing DataOps solutions for big data scale-out architectures, such as Amazon AWS, Microsoft Azure, and Google Cloud, since 2007.

With their flagship product, the Arena data management platform, Zaloni focuses on streamlining DataOps for enterprises. The platform offers an end-to-end data ingestion service, metadata catalog, self-service provisioning, and data governance.

 

Challenge

Before getting on Xoxoday Plum Rewards, Zaloni used prepaid smartcards for internal competitions and milestone-based rewards. However, these came with a lot of drawbacks. 

Because of the geographical spread and the vast number of employees, Zaloni’s HR team had limitations when increasing the efficiency of the rewarding process. It was also cumbersome for the HR team to manually manage and procure rewards while keeping individual employees’ needs in mind. 

It went to the extent that the leadership started questioning the effectiveness of employee engagement programs. And due to the remote work context, the team was looking for various solutions to improve low employee morale.

Zaloni needed a robust and high-quality reward program to motivate its employees as the organization was fast expanding. 


Xoxoday’s Solution

Versatile and Hassle-free 

Xoxoday Plum offered a highly user-friendly solution, with options to customize, white-label, and personalize messages. Zaloni used Plum to reward employees for their performance. 

For a relatively young company with an average employee age of less than 35, the vast majority of whom were tech-savvy, the online reward & redemption experience offered by Xoxoday was a big hit. 

Zaloni eliminated undue commitments - such as mandatory monthly purchases, etc. Overall, Xoxoday was a very conducive platform to reward and motivate their team with minimal hassles. By giving spot awards and a 5000 INR Xoxo voucher to newly married employees, Zaloni was able to keep their team engaged & motivated. 


Top-notch Employee Performance & Milestone Rewarding

The redemption process was cumbersome with the earlier reward distribution process because of the prolonged procurement process and a limited reward catalog. 

The wide variety of options that Xoxoday has transformed the employee experience during redemption. The number of purchase options available on the Xoxoday platform was immense, which improved the whole process. With 21,000+ options across 20+ categories, ranging from experiences to gift cards, employees can choose the reward of their choice. 

Great Customer Service

Zaloni has improved the employee experience and employee satisfaction using Xoxoday. They have achieved it by leveraging the wide variety of redemption options and the customer service Xoxoday Plum offers.

Xoxoday's exceptional 24/7 customer service has been core to implementing the rewards program. Quick and easy resolution with effective automation gives immediate closure to issues. 

The employee’s experience and the redemption process are highly dependent on these quick redressals. 

As a result, employee satisfaction has had a positive impact - all because Xoxoday takes a lot of effort to ensure services are delivered rightly. 


What their team had to say:

Plum by Xoxoday helped us automate a process that always takes up so much of our time. On top of that, we are hearing great redemption stories from employees. Our employees can enjoy a variety of redemption options, thanks to Xoxoday’s vast global catalog. Xoxoday has made it all easy, saving time and effort in the process of rewarding. Subhasish Das, ZaloniPlum by Xoxoday helped us automate a process that always takes up so much of our time. On top of that, we are hearing great redemption stories from employees. Our employees can enjoy a variety of redemption options, thanks to Xoxoday’s vast global catalog. Xoxoday has made it all easy, saving time and effort in the process of rewarding. Subhasish Das, Zaloni