Case Study

Sector

Information Technology and Services

Company Name

Software & Services company providing data management software solution

Location

Research Triangle Park, NC

About the company

Client is a privately owned software, and services company that provides data management software and solutions for big data scale-out architectures. The company focuses on management of data with it’s two major products.

Problem Statement/Challenge

  • Client required a robust solution to reward their employees
  • They wanted a platform which could serve various purposes of aligning their R&R program, employee engagement, increased collaboration along with an option to create various groups and communities

Existing solution

  • They did not have any platform or framework for R&R

Solution offered by Xoxoday

  • Xoxoday offered them the enterprise lite platform which is a self-serve platform where one can manage rewards anytime, anywhere instantly
  • Set-up in less than 5 minutes, it measures the effectiveness of your reward program

How does the R&R portal work

  • The HR admin can set-up account, create workflows, create user accounts, set rewards with assistance from Xoxoday Program Manager
  • The HR admin can allocate reward points to managers/department heads or can directly allocate points to employees as per the budgets and reward criteria
  • The employees can accumulate points and send peer to peer non monetary ‘cheers and badges’ highlighting company values and leadership principles
  • The employees can redeem the points against catalogue of experiences and gift vouchers available in the redemption section.

Perks of brand vouchers

  • Campaigns: create and manage reward campaigns
  • Reminders: automated points redemption reminders to improve utilization
  • Employee mood: real time employee mood survey to analyze the pulse of the organization
  • Nominations: design nomination workflows on unlimited reward possibilities
  • Allocate budget: allocate reward budget by departments, business verticals and as per workflows
  • User management: create multi-layered users and workflows for points allocation, approval, redemption
  • Badges: provide non monetary but motivating badges to employees to boost their morale
  • Polls & surveys: design and manage organization wide polls & surveys forfeedback on critical organizational decision points
  • Community/groups: create like minded communities within the organization to increase participation and engagement e.g. music, arts, travel, trekking,and sports communities
  • Kudos & greetings: design and greet employees on organizational values, leadership qualities for all occasions in the organization
  • Global catalog: over 10,000+ Experiences, Gift Vouchers for all major global locations
  • Reporting/analytics: detailed and exhaustive reports on redemptions, point recharge, allocations, campaign effectiveness and more

Results

  • The R&R platform has facilitated spot awards, performance awards, rewarding on anniversaries and birthdays that has ultimately improved the employee performance
  • The communities have resulted in increased collaboration amongst the employees
  • The R&R program saw employee productivity and recognition ratings improve month by month
  • Xoxoday enabled the company to implement various awards and the HRs now have an automated platform to run their R&R program