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Principal Consultant - USA

Work from anywhere. Our office, your home or anything convenient.

Full time

About The Role:

Xoxoday is looking for someone with a background in employee engagement and people or HR consulting to support our Employee Engagement (Empuls) business. A successful candidate will possess a strong understanding of Employee Engagement strategy, and an appreciation for the business impact that well structured programs centered around motivation, feedback, alignment and collaboration can deliver to teams and businesses. You should bring a consultative and collaborative approach to customer engagement, and a passion for building highly productive organizations by taking a people first approach. 

This role requires you to BOTH provide strategic thought leadership (In the short term) AND build and scale a consulting practice of experts to scale operations (in the mid to long term).

Key Responsibilities:

  • Bring deep expertise and specialization in all things Talent Management with our customers — Recognition framework design to engagement survey analysis
  • Develop relationships as a subject matter expert, consultant and business advisor for our customers.
  • Drive engaging Customer discovery interviews across HR, IT and Business to uncover their employee engagement vision and challenges.
  • Develop and deliver compelling, highly narrative and engaging business case materials and presentations to senior, including C-level, board-level and business audiences.
  • Work directly with customers to help them make informed decisions, craft change management plans, and achieve their people strategy goals using Empuls
  • Manage and scale a team of domain experts that deliver services and insights to customers
  • Iterate and evolve our advisory offerings based on customer feedback, industry research and consulting project outcomes
  • Partner closely with the customer success, account management & implementation teams to ensure customers are receiving a seamless experience and unparalleled support
  • Work closely with the Partnerships team to align on strategy and support the broader ecosystem of consulting and services partners
  • Educate Customer Success, Sales, Marketing, and Product teams about best practices
  • Develop content (such as best practices guides, change management playbooks, and ‘state of’ presentations) to educate customers and internal teams
  • Collaborate with the product team, offering guidance as they consider our product strategy and roadmap
  • Evangelize externally as you leverage your experience and expertise to help elevate Xoxoday's brand and our ability to offer sound advice in the market

Qualifications Required:

  • Experience working in the talent management consulting space and / or leading people strategy at a mid to large sized business
  • Ability to have strong opinions that are weakly held and flexible to change based on new learning and situations
  • Excellent communication and relationship building skills
  • Deep curiosity about various business models, and motivation to solve customer problems through the use of technology
  • Bachelor's degree required. MBA / MS preferred.
  • Experience communicating with executive level stakeholders
  • Experience managing multiple projects simultaneously and autonomously in a fast-paced, high-growth environment
  • 10+ years of HR or HR consulting experience
  • 5+ years of experience leading through others and managing teams

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.

Next Steps:

Please click the button below to apply if you feel that you will be a good fit. Don't worry if you don't meet all of the qualification criteria. Once we have reviewed your application, we will get back in touch with you within a week's time to initiate the interview discussions if there is a fit between your profile and the open position.

Work Location: Anywhere in the United States

Preferred: California

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