The Challenge

To accelerate regional sales, the company launched over 500 customized incentive schemes every month, varying by geography, product mix, and sales targets. Managing this scale manually resulted in significant operational challenges: delays in validation and payouts, data inconsistencies, governance risks, and limited real-time visibility for dealers and business heads. With nearly ₹40 Cr in incentives processed monthly, the absence of a unified system led to administrative strain, audit complexities, and reduced dealer trust.

The Solution

The company implemented Xoxoday Compass to digitize and automate its end-to-end dealer incentive operations. Compass enabled automation of complex scheme logic, real-time validation through ERP and SFA integrations, and structured workflows for both centralized and decentralized schemes. An integrated invoice discounting module validated eligible invoices against live schemes, improving dealer liquidity and reducing payout delays. While Compass includes a rewards marketplace, the implementation focused entirely on operational automation, accuracy, and governance.

Key Inputs & Program Scale

• 500+ dynamic incentive schemes automated monthly
• ~₹40 Cr incentives processed every month
• 28,000+ users across dealers, regional business heads, and central admin teams
• ERP & SFA integrations for real-time data validation
• Role-based dashboards for dealers, admins, and leadership
• Invoice discounting module for faster, compliant payouts

Outcomes & Impact

• Fully automated processing of 500+ complex schemes per month
• Seamless management of ₹40 Cr incentives with high calculation accuracy
• Significant reduction in manual effort, errors, and approval delays
• Real-time visibility into targets, payouts, and scheme performance for all stakeholders
• Strong audit trails, governance controls, and InfoSec compliance
• Data-driven reporting enabled strategic decision-making across regions

Conclusion

By implementing Xoxoday Compass, the company transformed one of the most complex dealer incentive ecosystems in the manufacturing sector into a fully automated, transparent, and scalable operation. The platform delivered calculation accuracy, operational efficiency, and real-time visibility while strengthening dealer trust and governance. Compass now serves as the foundation for a future-ready incentive framework, with upcoming payroll integration set to further streamline payouts and financial control.

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