Information we collect from customer company
When a Customer Company indicates interest in our Service, we collect the following information via our sign-up form: full name, email address, company name and phone number. We collect this information through a landing page which an interested Customer Company might access through forms on various directory services detailed in our Third-Party Provider.
Personal data we collect from employee users
We collect human resource (“HR”) information, and other information about Employee Users, from the Customer Company, and at the Customer Company’s option, such as: full name, email address, phone number or any other information that may be required from time to time. This Data is provided by the Customer Company’s HR department directly or indirectly by allowing Xoxoday to connect customer systems like HRMS, Single sign on systems etc, and is loaded and maintained in our system to allow for analytics. As noted above, we collect certain HR information about Employee Users directly from the Customer Company.
When Employee Users answer surveys or engage in conversations with peers on the App, Site, or System by voting on surveys or engaging in text conversations between peers, we collect employee opinions from Employee Users. Employee User votes or comments are connected to their authors. When a User visits our Site, we use certain tracking data (“Tracking Information”). We use Google Analytics and Freshdesk for Tracking Information.
The following Tracking Information is collected: email address, device ID, IP address. We collect your email address, IP addresses and device information, directly through inclusion of their sdk/pixel or any other information which may be required from time to time. Tracking Information is collected via the Site and our web-applications, as well as via our iOS and android implementations.
If a third party is not paying for the service on your behalf, We will collect the billing and financial information necessary to process your charges for Xoxoday services which require payment, which may include your postal and e-mail addresses. Xoxoday may also receive the billing and payment information that you provide when your purchase is processed by another party, such as Paypal etc. Our Terms of Service explain our policies and terms relevant to our charges and billing practices. Please note that establishing an account with a third-party payment processor, like PayPal etc, may also be subject to additional policies.
Technical and usage information
When you access our websites or use our Services, we collect -
- Certain technical information about your mobile device or computer system, including IP Address and mobile device ID; and
- Usage statistics about your interactions with the Service. This information is typically collected using server log files or web log files (“Log Files”), mobile device software development kits and tracking technologies like browser cookies to collect and analyse certain types of technical information. Some of the cookies the Service places on your computer are linked to your user ID number(s).
Cookies and automated information collection
When you access the Service, we collect certain technical information in order to -
- Analyze the usage of our sites and services;
- Provide a more personalized experience; and
- Manage testimonials.
- You can set your web browser to warn you about attempts to place cookies on your computer or limit the type of cookies you allow.
We may collect or receive information from other sources including third party information providers. This information will be used to supplement your profile - primarily to help you and your friends connect. It will be combined with other information We collect.