INDUSTRY

eCommerce

Amplify the impact of delivering scalable, cloud-based solutions that power agility, innovation, and growth by building rewarding experiences that drive stronger engagement, loyalty, and performance across every stakeholder.

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Trusted by leading eCommerce brands, retailers, and marketplaces worldwide

Tailored programs for every eCommerce industry

The eCommerce landscape is diverse and dynamic, spanning everything from entertainment and travel to grocery, payments, and fashion. Loyalty, rewards, and incentive programs help each vertical strengthen engagement, build trust, and accelerate sustainable growth.

Entertainment & Media

Retail & Lifestyle

Food & Restaurant Delivery

Dating & Relationship Platforms

Travel & Hospitality

Payments & Fintech

Health & Wellness

Automotive & Mobility (New / Used)

Grocery & Essentials

Home & Decor

Customer loyalty programs

Design loyalty programs which strategically align with every stage of the customer lifecycle. Use instant rewards or accrual-based models to deliver personalized experiences that drive revenue and retention.

01

First purchase started

Get $10 gift card or 100 points

02

Repeat purchase

Get a movie voucher or 150 points

03

Complete 5 transactions

Get a food voucher or 200 points

04

Spend $5000

Get a $50 travel voucher or 500 points

05

Buy products from another category

Get a $50 voucher or 500 points

06

Complete a quiz or fill a survey

Get $10 coffee voucher or 250 points

07

Opt for paperless invoice / statement

Get $20 donation voucher or 1000 points

08

Get a renewal

Get 5000 points for membership renewal

Stories of what actually works

Customer Engagement

Largest bank in Qatar elevates customer engagement by 146%

See how

Customer Retention

Commercial Bank of Ceylon PLC drives higher retention, efficiency, and revenue

See how

In-App Engagement

Leading Middle Eastern bank increases in-app engagement by 37%

See how

CREDIT Card LOYALTY & Spend

Mutual Trust Bank enables credit card loyalty and boosts customer spends

See how

Customer Acquisition

Leading Southeast Asian bank increases customer acquisition by 28% through referral-driven loyalty

See how

Program Performance

Eastern Bank PLC modernizes loyalty management and boosts operational efficiency

See how

Connector loyalty programs

Engage chartered accountants, agents, and consultants with automated rewards boost high-intent referrals and grow your pipeline.

01

Refer 5 valid contacts in Week 1

₹1,000 bonus + onboarding badge

02

Complete WhatsApp onboarding + KYC

₹500 digital wallet + 200 points

03

First lead converts into disbursal

₹1,000 payout + welcome bonus

04

Achieve 3 disbursals from early leads

₹2,000 gift card

05

Refer 20 leads in a month

₹3,000 bonus + referral badge

06

Maintain 70% referral quality

₹1,500 payout + top connector badge

07

Attend regional connector meetup

Swag kit + ₹500 credit

08

Host community info session

₹1,000 event credit

09

Cross 100 verified referrals

₹5,000 loyalty payout + elite badge

10

Stay active for 2 years

Gold tier access + ₹2,500

Stories of what actually works

LEAD QUALITY

How a bank improved lead conversions by 3x by shifting from volume to value-based incentives

See how

REWARD AUTOMATION

A bank reduced reward delays by 90% by replacing manual payouts with real-time triggers

See how

CONNECTOR ACTIVATION

A large bank brought 300 dormant connectors back into action with tier-based engagement nudges

See how

REWARD REPEAT RATE

40% of rewarded connectors referred again within 30 days of first incentive

See how

INCENTIVE ALIGNMENT

Shifting to milestone-based rewards improved high-value deal referrals by 2.3x

See how

REWARD PROCESS SPEED

Manual rewards were replaced with a system that cut processing time by 90%

See how

Agent commission programs

Empower your loan brokers (direct sales agents), dealers, and registered resellers
with performance-based incentives, and actionable data to maximize their earnings.

01

Complete onboarding in 5 days

1000 starter bonus + welcome badge

02

Finish agent training & pass quiz

500 recharge + KYC badge

03

Convert 3 leads in first 10 days

₹1,500 bonus +

04

Achieve ₹10L disbursal from early leads

₹2,000 + leaderboard entry

05

Submit 20 error-free applications this month

₹2,000 bonus + fast-track badge

06

Achieve 90% same-day approval rate

₹1,500 payout + early closer bonus

07

Complete compliance refresher

₹750 bonus + recognition badge

08

No process flags in 6 months

₹1,000 payout + compliance certificate

Stories of what actually works

Sales Conversions

Targeted commissions boosts agent sales conversions by 23% for a leading Southeast Asian Bank

See how

Cross-sell Growth

Leading retail bank improves cross-sell rates by 27%

See how

Agent Retention

Leading Pan-American bank reduced agent attrition by 34%

See how

Revenue per Agent

A top bank reduces agent drop-Off by 34% using timely bonuses

See how

Sales Cycle Acceleration

Leading bank cut sales cycles by 18% with time-sensitive bonus campaigns

See how

Revenue per Agent

Bank unlocks 31% higher revenue per agent using tiered payouts

See how

Sales commission management and gamification

Supercharge your sales teams by enabling on-time and error-free incentives, real-time performance tracking, simulations, earning calculator and more.

01

$2M disbursal goal by branch

Quarterly team bonus or 2000

02

Achieve monthly targets across 10 zones

Sales manager spotlight or 1000 points

03

Log 25 follow-ups this week

1000 fuel card or 250 points

04

Submit 10 approved files in 5 days

Branded swag kit or 300 points

05

Rank in top 5 for home loan disbursals

Leaderboard badge + 2000

06

Win zonal sales sprint for credit cards

Weekend stay + team recognition

07

Achieve 100% commission eligibility

Instant payout or 800 points

08

Reach monthly incentive threshold

1000 kicker bonus

09

Complete 100 closures in 12 months

Custom trophy + 5000 milestone

10

3x top performer in a year

Travel voucher + elite recognition plaque

Stories of what actually works

RE-CALCULATION & exception handling

Top bank reduced  re-calculation and exception handling efforts by 90%

See how

CALCULATION ACCURACY

Mahindra Finance achieved a 98% reduction in calculation errors

See how

DATA TRANSFORMATION

Unified data helped a bank cut manual operations by 80% across channels

See how

Incentive qualifiers

A large NBFC in India saw an increase in incentive qualifiers by 28%

See how

ANALYTICS & INSIGHTS

How a top bank achieved 85% faster time-to-decision with real-time analytics

See how

AUTOMATE SALES PLANS

How a leading bank in APAC reduced manual intervention in commission operations by 85%

See how

Employee rewards and recognition

Build programs that boost morale, reinforce values, and drive performance. From day-to-day appreciation to milestone celebrations, recognize and reward behaviors that align with your bank’s culture and goals.

01

Complete onboarding within 7 days

Welcome kit + 200 points

02

Score 90%+ in compliance quiz

1,000 voucher + badge

03

Complete 3 internal trainings in a quarter

1,500 bonus

04

Certification completion

300 points

05

Complete 5 years at bank

Milestone plaque + 800 points

06

Close 50+ audits or reviews

2000 bonus + digital certificate

07

Join monthly step challenge

Fitness band or 500 points

08

Complete mental health workshop

Wellness kit or 250 points

09

Receive 'Service Star' shoutout

Trophy + 400 points

10

Get 5 peer appreciations in a month

Branded hoodie + 300 points

Stories of what actually works

MANAGER NUDGES

Manager-led recognition drives 2.5x increase in appreciation at a leading bank

See how

LONG SERVICE AWARDS

Automating long-service swag helped a top bank delight employees at scale

See how

UNIFIED PLATFORM

Centralized rewards and communication led to a  62% increase in team connectedness

See how

EXTERNAL RECOGNITION

Customer-led recognition sparks 98% increase culture of appreciation

See how

AUTOMATION

One of the leading banks in Qatar cuts HR hours by 55% by automating recognition programs

See how

EMPLOYEE SURVEYS

A top bank enhanced listening and improved eNPS by 67%

See how

Merchant offers

Drive customer engagement and card usage by managing merchant-funded offers at scale with seamless onboarding, real-time tracking, and a mobile-first experience.

01

Complete onboarding in 3 days

$1,000 wallet credit + badge

02

Upload required docs without reminders

INR 500 recharge + 200 points

03

Participate in festive co-promotion

Featured listing + INR 2,000 bonus

04

Run upsell offer for loan + insurance combo

Recognition + 400 points

05

First 10 transactions within 7 days

Branded merchandise + 300 points

06

Activate loan disbursal for 5 customers

$2,000 payout

07

Achieve 5L billing in a month

Tier bonus + cashback voucher

08

Cross 50 customers in 30 days

Store credit + 500 points

09

Refer 5 new merchants in a quarter

INR 3,000 incentive + badge

10

Featured in success story post

Elite tier + 1,000 points

Stories of what actually works

ONBOARDING EFFICIENCY

A regional bank onboarded 120 merchants monthly without adding to its operations team

See how

OFFER MANAGEMENT SPEED

Manual offer creation dropped by 80% after merchants got access to self-service tools

See how

REDEMPTION GROWTH

3x increase in offer redemptions after improving mobile discovery and in-store validation

See how

CAMPAIGN PERFORMANCE

A mid-sized bank tracked  95% of merchant offer redemptions in real time for the first time

See how

MERCHANT SATISFACTION

Automated reporting and visibility improved merchant retention across all active campaigns

See how

OFFER LIFECYCLE CONTROL

A bank reduced expired offers by 90% using automated scheduling and expiry tools

See how

Seamless deployment & training

Xoxoday provides end-to-end support, from scoping and KPI definition to seamless deployment, launch, and ongoing monitoring with training.

WEEK 1

Program Scoping

Define objectives and KPIs specific to SaaS growth, configure accrual rules for user actions (sign-ups, renewals, upsells), and design incentive mechanics using flexible rule engines.

WEEK 2

Integration &  Data Management

Integrate SaaS data sources (CRM, subscription billing, product analytics) into a single system. Handle large user volumes, automate workflows, and enable real-time synchronization for accurate tracking.

WEEK 3-5

Program Setup

Map program objectives to SaaS workflows such as customer lifecycle, partner contributions, and employee milestones. Validate rule configurations to ensure compliance and seamless execution.

Launch & Go-Live

Deploy SaaS loyalty, rewards, or incentive programs with full support for adoption, monitoring, and adjustments. Ensure smooth launch with early success tracking.

WEEK 6 ONWARDS

Training & Support

Provide ongoing training for admins, sales teams, and partners. Offer collateral for SaaS adoption campaigns, detailed performance reports, and continuous optimization support.

PROGRAM CONSULTANTS

IMPLEMENTATION ENGINEERS

4-6 weeks

average go live time

6 - 8

average training sessions for admins  and users

38

average programs  per customer

12+

processes improved

200 GB

average data  processed per customer

REWARD MARKETPLACE

10M+ reward options from 175+ countries across 30+ categories

Security, privacy, and compliance at the forefront

Data protection is of utmost importance at Xoxoday, and we are committed to providing a safe, secure, and compliant ecosystem for enterprises with the highest standards of data security and privacy across storage, exchange, collection, and processing.

Know more

eCommerce

Customer loyalty programs

Stories of what actually works

Connector loyalty programs

Stories of what actually works

Agent commission programs

Stories of what actually works

Sales commission management and gamification

Stories of what actually works

Employee rewards and recognition

Stories of what actually works

Merchant offers

Stories of what actually works

Strengthen relationships, performance, and engagement across your wealth ecosystem with Xoxoday’s integrated loyalty and reward solutions.

Seamless deployment & training

4-6 weeks

6 - 8

38

12+

200 GB

10M+ reward options from 175+ countries across 30+ categories

Security, privacy, and compliance at the forefront