INDUSTRY

Retail

Accelerate sell-through and lifelong loyalty by rewarding the moments that matter, online, in-store, and everywhere in between. From shoppers to store teams and channel partners, drive engagement and performance with scalable incentives built for every stakeholder in retail.

Get a demo

Trusted by leading retail brands across fashion, electronics, grocery, and lifestyle

Tailored loyalty programs for every retail line

Empower retail brands to scale beyond transactions by weaving loyalty and engagement into every function with Xoxoday. From big-box to boutiques and pure-play e-commerce, our solutions drive trust, motivation, and long-term consistency across the retail value chain.

Consumer electronics & appliances

Health, beauty & personal care

Apparel & accessories

Home improvement & furniture

Grocery & food retail

E-commerce & nonstore retail

Customer loyalty programs

Design loyalty programs with retail incentives for customers that align with every stage of the shopper lifecycle. Use instant rewards and accrual-based models to deliver personalized experiences that lift conversion, repeat rate, and lifetime value, at global retail scale.

01

First purchase started

Get $10 gift card or 100 points

02

Repeat purchase

Get a movie voucher or 150 points

03

Complete 5 transactions

Get a food voucher or 200 points

04

Spend $5000

Get a $50 travel voucher or 500 points

05

Buy products from another category

Get a $50 voucher or 500 points

06

Complete a quiz or fill a survey

Get $10 coffee voucher or 250 points

07

Opt for paperless invoice / statement

Get $20 donation voucher or 1000 points

08

Get a renewal

Get 5000 points for membership renewal

Stories of what actually works

Customer Engagement

Retailer lifted repeat purchases by 25% with instant rewards and gamified challenges.

See how

Program performance

Cart abandonment dropped by 40% after cashback credits and recovery offers.

See how

Loyalty growth

Basket size grew by 18% with bundle-based loyalty rewards and upsell incentives.

See how

member experience

95% redemption success across a global catalog of 10M+ rewards.

See how

feedback & insights

Survey-triggered rewards boosted NPS feedback participation by 3X.

See how

operational efficiency

200+ hours saved monthly through fully automated reward workflows.

See how

Staff Engagement Program

Engage and empower your frontline teams by rewarding performance, recognizing milestones, and building a culture of appreciation with retail sales incentive programs. From onboarding to growth, keep store staff motivated with targeted programs that drive sales, service, and long-term loyalty.

01

Refer 5 valid contacts in Week 1

₹1,000 bonus + onboarding badge

02

Complete WhatsApp onboarding + KYC

₹500 digital wallet + 200 points

03

First lead converts into disbursal

₹1,000 payout + welcome bonus

04

Achieve 3 disbursals from early leads

₹2,000 gift card

05

Refer 20 leads in a month

₹3,000 bonus + referral badge

06

Maintain 70% referral quality

₹1,500 payout + top connector badge

07

Attend regional connector meetup

Swag kit + ₹500 credit

08

Host community info session

₹1,000 event credit

09

Cross 100 verified referrals

₹5,000 loyalty payout + elite badge

10

Stay active for 2 years

Gold tier access + ₹2,500

Stories of what actually works

program optimization

ChaiPoint doubled incentive payouts in under 6 months using real-time commission automation.

See how

Revenue lift

Consumption revenue rose by 4% quarter over quarter thanks to sales visibility and motivation.

See how

participation boost

Qualified incentive participants jumped by 115% in less than 6 months.

See how

deployment acceleration

Machine deployments surged 40% after structured incentive campaigns.

See how

operational efficiency

95% reduction in manual effort with automated workflows and integrated data pipelines.

See how

Staff engagement

Incentive adoption rate among frontline staff increased by 90%, improving morale and consistency.

See how

Employee Rewards & Recognition

Keep frontline and back-end employees engaged with recognition, wellness, and growth programs that build resilience and loyalty. From the shop floor to supply chain operations, strengthen motivation at every step of the employee journey.

01

Complete onboarding within 7 days

Welcome kit + 200 points

02

Score 90%+ in compliance quiz

1,000 voucher + badge

03

Complete 3 internal trainings in a quarter

1,500 bonus

04

Certification completion

300 points

05

Complete 5 years at bank

Milestone plaque + 800 points

06

Close 50+ audits or reviews

2000 bonus + digital certificate

07

Join monthly step challenge

Fitness band or 500 points

08

Complete mental health workshop

Wellness kit or 250 points

09

Receive 'Service Star' shoutout

Trophy + 400 points

10

Get 5 peer appreciations in a month

Branded hoodie + 300 points

Stories of what actually works

Employee engagement

H&M boosted frontline participation by 52% — staff actively nominated peers after shifting from a manual to a digital recognition process.

See how

recognition fairness

10% of retail employees won awards transparently — H&M overcame inconsistency across regions with automated recognition cycles.

See how

operational efficiency

Reward approvals dropped from 5 steps to just 2 — H&M solved delays in processing recognition for its 5,000+ stores.

See how

Reward value

100% reward value delivered to staff — H&M eliminated flat tax deductions that previously reduced employee morale.

See how

Local relevance

95% redemption success rate — H&M addressed low engagement by adding locally curated reward catalogs across markets.

See how

employee sentiment

Employee satisfaction scores improved significantly — H&M embedded surveys and Litmus checks to measure program trust.

See how

Service Staff Incentive Program

Onboard faster, engage daily, retain longer, and build a culture where every operational milestone is celebrated and recognized with structured incentive flows.

01

Complete onboarding in 3 days

$1,000 wallet credit + badge

02

Upload required docs without reminders

INR 500 recharge + 200 points

03

Participate in festive co-promotion

Featured listing + INR 2,000 bonus

04

Run upsell offer for loan + insurance combo

Recognition + 400 points

05

First 10 transactions within 7 days

Branded merchandise + 300 points

06

Activate loan disbursal for 5 customers

$2,000 payout

07

Achieve 5L billing in a month

Tier bonus + cashback voucher

08

Cross 50 customers in 30 days

Store credit + 500 points

09

Refer 5 new merchants in a quarter

INR 3,000 incentive + badge

10

Featured in success story post

Elite tier + 1,000 points

Stories of what actually works

Onboarding & training

Retail chain improved safety compliance by 40%, new hires received welcome kits and +500 points for completing training.

See how

Operational engagement

90% staff participation in daily shift streaks, warehouse and delivery teams rewarded for consistent, error-free shifts.

See how

performance & recognition

30% boost in accuracy KPIs — support staff recognized as Zero Defect Champions with +1,000 points.

See how

retention & loyalty

Attrition reduced by 22%, milestone rewards for 1, 3, and 5-year anniversaries improved loyalty.

See how

GROWTH & REINVESTMENT

2,500 certifications completed — staff incentivized with +2,000 points for upskilling in logistics tools and machine handling.

See how

OPERATIONAL EFFICIENCY

200+ manager hours saved monthly — automated workflows eliminated manual reward processing.

See how

Seamless deployment & training

Xoxoday enables retail companies to define KPIs, integrate with store systems, and roll out programs quickly, with continuous monitoring and training for smooth adoption across shoppers, store staff, employees, and support teams.

WEEK 1

Program Scoping

Define program objectives and KPIs tailored to retail outcomes: customer repeat rate, store conversion, inventory sell-through, and staff productivity. Configure incentive rules for loyalty, sales performance, and operational efficiency.

WEEK 2

Integration &  Data Management

Integrate retail data sources (POS, CRM, ERP, order management, logistics, and HRMS) into a unified system. Automate transaction flows, sync inventory volumes, and enable reconciliation across multiple stores and warehouses.

WEEK 3-5

Program Setup

Map objectives to retail workflows: shopper loyalty journeys, sales targets, store staff onboarding, and logistics milestones. Configure accrual rules, tier upgrades, and payout mechanisms to ensure compliance and transparent execution.

Launch & Go-Live

Deploy retail loyalty, reward, and incentive programs with full support for store adoption, monitoring, and early adjustments. Track engagement metrics across shoppers, frontline staff, merchants, and delivery partners to validate impact.

WEEK 6 ONWARDS

Training & Support

Deliver ongoing training for store managers, employees, supply chain partners, and merchant networks. Provide campaign collateral, real-time dashboards, and continuous optimization support to maximize ROI and long-term program adoption.

PROGRAM CONSULTANTS

IMPLEMENTATION ENGINEERS

4-6 weeks

average go live time

6 - 8

average training sessions for admins  and users

38

average programs  per customer

12+

processes improved

200 GB

average data  processed per customer

REWARD MARKETPLACE

10M+ reward options from 175+ countries across 30+ categories

Security, privacy, and compliance at the forefront

Data protection is of utmost importance at Xoxoday, and we are committed to providing a safe, secure, and compliant ecosystem for enterprises with the highest standards of data security and privacy across storage, exchange, collection, and processing.

Know more

Retail

Customer loyalty programs

Stories of what actually works

Staff Engagement Program

Stories of what actually works

Employee Rewards & Recognition

Stories of what actually works

Service Staff Incentive Program

Stories of what actually works

Strengthen relationships, performance, and engagement across your wealth ecosystem with Xoxoday’s integrated loyalty and reward solutions.

Seamless deployment & training

4-6 weeks

6 - 8

38

12+

200 GB

10M+ reward options from 175+ countries across 30+ categories

Security, privacy, and compliance at the forefront