Challenges

Before adopting Xoxoday's solution, Zaloni faced several challenges in effectively managing and executing their employee rewards and recognition programs.

• Used prepaid smartcards for internal competitions and milestone-based rewards, which had drawbacks.
• Geographical spread and large number of employees made it difficult for the HR team to increase rewarding efficiency.
• Manual reward management and procurement process was cumbersome, failing to account for individual employee preferences.
• Leadership questioned the effectiveness of employee engagement programs due to limitations.
• Remote work context and the need to improve low employee morale necessitated a robust solution.

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Solution

Xoxoday's user-friendly platform with options for customization, white-labeling, and personalized messaging offered Zaloni a versatile and hassle-free solution to revamp their employee rewards and recognition programs.

• Online reward and redemption experience appealed to Zaloni's tech-savvy and young workforce.
• Eliminated commitments like mandatory monthly purchases, providing flexibility.
• Introduced spot awards and vouchers for milestones like marriage to boost engagement.
• Wide variety of 21,000+ redemption options across 20+ categories, improving employee experience.

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Results

Xoxoday's solution enabled Zaloni to achieve significant improvements in employee experience, satisfaction, and overall program effectiveness.

• Streamlined redemption process eliminated prolonged procurement challenges.
• Extensive reward catalog offered ample choices, enhancing employee satisfaction.
• Exceptional 24/7 customer service and quick issue resolution contributed to a positive experience.
• Effective automation and immediate redressal of concerns improved the overall redemption process.
• Increased employee satisfaction and a positive impact due to Xoxoday's efforts in delivering services rightly.