Our signature club – the top 50 of dealers - contribute 40% of our revenue. It is important to get a better shop share with them because our industry is highly competitive. Xoxoday helped us create and nurture this exclusive community of channel partners with the use of technology, rewards and their aspirational redemption catalogue.
Before Xoxoday, our engagement program was dispersed and regional. They helped us unify our engagement program. Their exceptional technology support is one of their greatest advantages. Xoxoday has made our implementation much more streamlined and defined. We have statistically observed that the delivery executives who are engaged through Xoxoday have significantly better shift completion, attendance and delivery time.
We use Xoxoday to recognise and reward the personal and professional achievements of our channel partners - partnership anniversaries, target achievement, birthdays, etc. Xoxoday team's customer-centricity and willingness to go the extra mile for the client requirement made us choose them. The fact that they are a digital rewards platform, their elaborate e-catalogue and their channel partner survey features has made a significant impact on the way we engage with our channel partners.