Ein ITES-Major verbessert mit Xoxoday Plum die lohnende Effizienz

Erfahren Sie, wie dieses ITES-Unternehmen Xoxoday Plum verwendet hat, um die Durchlaufzeit für die Implementierung des Prämienprogramms um 70 % zu verkürzen.

Herausforderungen

The client faced several challenges in managing rewards for their distributed sales and service teams, making the traditional reward procurement process obsolete and inefficient.

  • Laborious vendor processes, stock management, reward curation, and evolving employee interests.
  • Multiple teams across locations with different incentive programs created an elaborate and time-consuming process for managers.
  • Limited reward options, with only cash incentives and company-branded or generic physical goods.
  • Employees were dissatisfied with the lack of variety, and managing stock availability became a significant problem.

Ein ITES-Major verbessert mit Xoxoday Plum die lohnende Effizienz

70%
Reward program implementation turn-around
28%
Quarter on quarter growth rate in rewards

Herausforderungen

The client faced several challenges in managing rewards for their distributed sales and service teams, making the traditional reward procurement process obsolete and inefficient.

  • Laborious vendor processes, stock management, reward curation, and evolving employee interests.
  • Multiple teams across locations with different incentive programs created an elaborate and time-consuming process for managers.
  • Limited reward options, with only cash incentives and company-branded or generic physical goods.
  • Employees were dissatisfied with the lack of variety, and managing stock availability became a significant problem.

ITES major used Xoxoday to reduce the reward program implementation turn-around time by 70%.

Learn how this ITES major used Xoxoday to reduce the reward program implementation turn-around time by 70%.

70%

Reward program implementation turn-around

28%

Quarter on quarter growth rate in rewards

70%

Reward program implementation turn-around

28%

Quarter on quarter growth rate in rewards

Über 
the client

Unser Kunde ist ein amerikanisches multinationales Unternehmen der Informationstechnologie mit Hauptsitz in Palo Alto, Kalifornien, Vereinigte Staaten. Es entwickelt Personal Computer (PCs), Drucker und dazugehörige Verbrauchsmaterialien sowie 3D-Drucklösungen. Das Unternehmen wurde am 1. November 2015 aus den Abteilungen für Personalcomputer und Drucker der ursprünglichen Muttergesellschaft umbenannt, wobei die Abteilungen für Unternehmensprodukte und Unternehmensdienstleistungen dieser Gesellschaft in das neu gegründete Unternehmen übergingen.

Industrie:
ITeS / SaaS / Startups
Region:
USA
Anwendungsfall:
Engagement der Mitarbeiter
Verwendete Funktionen:
Gift Cards, Experiences, Merchandize, Reward Distribution, Reward Marketplace, Dashboard, Customized corporate gifting.

Herausforderungen

The client faced several challenges in managing rewards for their distributed sales and service teams, making the traditional reward procurement process obsolete and inefficient.

  • Laborious vendor processes, stock management, reward curation, and evolving employee interests.
  • Multiple teams across locations with different incentive programs created an elaborate and time-consuming process for managers.
  • Limited reward options, with only cash incentives and company-branded or generic physical goods.
  • Employees were dissatisfied with the lack of variety, and managing stock availability became a significant problem.

Warum Xoxoday?

The client chose Xoxoday's platform for its extensive features and positive experience.

  • Extensive redemption catalog, including gift vouchers, experiences, perks, and privileges, expanding the scope of the reward program.
  • Timely service for digital voucher procurement.
  • Comprehensive onboarding and account management support, with Xoxoday's team thoroughly understanding the client's use case.

Lösung

Xoxoday's platform provided a comprehensive solution to address the client's reward management challenges.

  • Enabled the creation of unique rewarding experiences tailored to employee interests (e.g., road trips, family outings, mobile replacements).
  • Reduced reward program turnaround time by 70% by eliminating inventory checks, transportation, and vendor approval processes.
  • Ability to manage multiple reward programs for different categories of employees (target achievers, support teams, managers) through a single platform.
  • Customized gift boxes and booklets for the leadership team, fostering a sense of appreciation.

Ergebnisse

The implementation of Xoxoday's platform yielded significant benefits for the client in terms of employee engagement and overall satisfaction.

  • Employees expressed delight and refreshment with the new mode of rewarding, which offered personalized and relevant experiences.
  • Higher participation and overall happiness, as employees were thrilled to receive non-repetitive and relevant rewards.
  • Evident improvement in engagement and satisfaction with reward programs, thanks to the extensive redemption options.