NIIT verbessert die Erfahrung mit Mitarbeiterprämien

NIIT hat das Mitarbeitererlebnis so verbessert, dass 600 Mitarbeiter nun jedes Jahr mit einer Einlösungsrate von 90 % belohnt werden. Prüfen Sie, wie.

Kunde

NIIT ist ein führendes Unternehmen für Kompetenz- und Talententwicklung, das einen Arbeitskräftepool für den globalen Bedarf der Industrie aufbaut. Das Unternehmen, das 1981 gegründet wurde, um der aufstrebenden IT-Branche bei der Bewältigung ihrer Personalprobleme zu helfen, zählt heute zu den weltweit führenden Schulungsunternehmen, da es eine breite Palette an Talententwicklungsprogrammen anbietet. Mit einer Präsenz in 40 Ländern bietet NIIT Schulungs- und Entwicklungslösungen für Einzelpersonen, Unternehmen und Institutionen an.

Herausforderung

Prior to using Xoxoday, the only mode of engagement that NIIT implemented was through the vendor supplied vouchers - as a reward for the many internal competitions that were held. As the organization was constantly growing, they required a robust and high-quality reward program to motivate their educators. Because of the geographical spread and number of users that NIIT has, customer service also determined the efficiency of the rewarding process.

"The best thing about Xoxoday is their service it is extremely quick. Variety of options and services really contribute to the happiness of the employees. Xoxoday takes a lot of trouble to ensure their services are seamless."

Aman Utkarsh, Leiter der Personalabteilung, NIIT Limited

Lösung

Verbesserte Mitarbeitererfahrung

Though the rewarding process was set for NIIT, the redemption process was cumbersome because of the prolonged procurement process and the very limited options available. The wide variety of options that Xoxoday came with, transformed the employee experience during redemption. Especially for the grand winners, the range of redemption options that the catalogue offers is a great advantage. Ranging from experiences to brand products - they can choose their unique redemption option of the grand prize.

Außergewöhnlicher Kundenservice

Xoxoday's exceptional customer service has been core to implementing the rewards program. Quick and easy resolution with effective automation gives immediate closure to issues. How employees experience the redemption process is highly dependent on these quick redressals. Resultantly, the employee satisfaction has had a positive impact - all because Xoxoday takes a lot of effort to ensure services are delivered rightly. 

NIIT has improved the employee experience and their employee satisfaction using Xoxoday. They have achieved it by leveraging the wide variety of redemption options and the customer service that Xoxoday offers.

NIIT verbessert die Erfahrung mit Mitarbeiterprämien

Kunde

NIIT ist ein führendes Unternehmen für Kompetenz- und Talententwicklung, das einen Arbeitskräftepool für den globalen Bedarf der Industrie aufbaut. Das Unternehmen, das 1981 gegründet wurde, um der aufstrebenden IT-Branche bei der Bewältigung ihrer Personalprobleme zu helfen, zählt heute zu den weltweit führenden Schulungsunternehmen, da es eine breite Palette an Talententwicklungsprogrammen anbietet. Mit einer Präsenz in 40 Ländern bietet NIIT Schulungs- und Entwicklungslösungen für Einzelpersonen, Unternehmen und Institutionen an.

Herausforderung

Prior to using Xoxoday, the only mode of engagement that NIIT implemented was through the vendor supplied vouchers - as a reward for the many internal competitions that were held. As the organization was constantly growing, they required a robust and high-quality reward program to motivate their educators. Because of the geographical spread and number of users that NIIT has, customer service also determined the efficiency of the rewarding process.

"The best thing about Xoxoday is their service it is extremely quick. Variety of options and services really contribute to the happiness of the employees. Xoxoday takes a lot of trouble to ensure their services are seamless."

Aman Utkarsh, Leiter der Personalabteilung, NIIT Limited

Lösung

Verbesserte Mitarbeitererfahrung

Though the rewarding process was set for NIIT, the redemption process was cumbersome because of the prolonged procurement process and the very limited options available. The wide variety of options that Xoxoday came with, transformed the employee experience during redemption. Especially for the grand winners, the range of redemption options that the catalogue offers is a great advantage. Ranging from experiences to brand products - they can choose their unique redemption option of the grand prize.

Außergewöhnlicher Kundenservice

Xoxoday's exceptional customer service has been core to implementing the rewards program. Quick and easy resolution with effective automation gives immediate closure to issues. How employees experience the redemption process is highly dependent on these quick redressals. Resultantly, the employee satisfaction has had a positive impact - all because Xoxoday takes a lot of effort to ensure services are delivered rightly. 

NIIT has improved the employee experience and their employee satisfaction using Xoxoday. They have achieved it by leveraging the wide variety of redemption options and the customer service that Xoxoday offers.