Una gran empresa de TI mejora su eficacia con Xoxoday Plum

Learn how this ITES major used Xoxoday Plum to reduce the reward program implementation turn-around time by 70%.

Desafíos

The client faced several challenges in managing rewards for their distributed sales and service teams, making the traditional reward procurement process obsolete and inefficient.

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Laborious vendor processes, stock management, reward curation, and evolving employee interests.
Multiple teams across locations with different incentive programs created an elaborate and time-consuming process for managers.
Limited reward options, with only cash incentives and company-branded or generic physical goods.
Employees were dissatisfied with the lack of variety, and managing stock availability became a significant problem.

Más estudios de casos

Todos los casos prácticos

Samco, un corredor de bolsa de la India, utiliza Xoxoday para impulsar el crecimiento de su programa de recomendación.

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Aunque nuestros productos, Empuls, Plum y Compass, gozaban de gran prestigio en el segmento empresarial, reconocimos la importancia de demostrar la satisfacción del cliente a través de reseñas.

Desafíos

The client faced several challenges in managing rewards for their distributed sales and service teams, making the traditional reward procurement process obsolete and inefficient.

‍

Laborious vendor processes, stock management, reward curation, and evolving employee interests.
Multiple teams across locations with different incentive programs created an elaborate and time-consuming process for managers.
Limited reward options, with only cash incentives and company-branded or generic physical goods.
Employees were dissatisfied with the lack of variety, and managing stock availability became a significant problem.

Acerca de

the client

Nuestro cliente es una empresa multinacional estadounidense de tecnologías de la información con sede en Palo Alto, California, Estados Unidos. Desarrollan ordenadores personales (PC), impresoras y suministros relacionados, así como soluciones de impresión 3D. Se constituyeron el 1 de noviembre de 2015, pasando a denominarse a partir de las divisiones de ordenadores personales e impresoras de la empresa matriz original, convirtiéndose las divisiones de productos empresariales y servicios empresariales de dicha empresa en la empresa de nueva creación.

Industria:

ITeS / SaaS / Startups

Región:

EE.UU.

Caso práctico:

Compromiso de los empleados

Funciones utilizadas:

Gift Cards, Experiences, Merchandize, Reward Distribution, Reward Marketplace, Dashboard, Customized corporate gifting.

Desafíos

The client faced several challenges in managing rewards for their distributed sales and service teams, making the traditional reward procurement process obsolete and inefficient.

‍

Laborious vendor processes, stock management, reward curation, and evolving employee interests.
Multiple teams across locations with different incentive programs created an elaborate and time-consuming process for managers.
Limited reward options, with only cash incentives and company-branded or generic physical goods.
Employees were dissatisfied with the lack of variety, and managing stock availability became a significant problem.

¿Por qué Xoxoday?

The client chose Xoxoday's platform for its extensive features and positive experience.

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Extensive redemption catalog, including gift vouchers, experiences, perks, and privileges, expanding the scope of the reward program.
Timely service for digital voucher procurement.
Comprehensive onboarding and account management support, with Xoxoday's team thoroughly understanding the client's use case.

Solución

Xoxoday's platform provided a comprehensive solution to address the client's reward management challenges.

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Enabled the creation of unique rewarding experiences tailored to employee interests (e.g., road trips, family outings, mobile replacements).
Reduced reward program turnaround time by 70% by eliminating inventory checks, transportation, and vendor approval processes.
Ability to manage multiple reward programs for different categories of employees (target achievers, support teams, managers) through a single platform.
Customized gift boxes and booklets for the leadership team, fostering a sense of appreciation.

Resultados

The implementation of Xoxoday's platform yielded significant benefits for the client in terms of employee engagement and overall satisfaction.

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Employees expressed delight and refreshment with the new mode of rewarding, which offered personalized and relevant experiences.
Higher participation and overall happiness, as employees were thrilled to receive non-repetitive and relevant rewards.
Evident improvement in engagement and satisfaction with reward programs, thanks to the extensive redemption options.

Una gran empresa de TI mejora su eficacia con Xoxoday Plum

Desafíos

Más estudios de casos

Samco, un corredor de bolsa de la India, utiliza Xoxoday para impulsar el crecimiento de su programa de recomendación.

Xoxoday Integración de Plum y SAP SuccessFactors - Transformación del compromiso de los empleados en Yarra Trams

Impulsar el compromiso, ganar reseñas, mantener el liderazgo: Xoxoday's Success Story with Plum and G2 Reviews