NIIT mejora la experiencia de recompensa de los empleados

NIIT aumentó la experiencia de los empleados de manera que ahora 600 empleados son recompensados cada año con una tasa de canje del 90%. Compruebe cómo.

Cliente

NIIT es una empresa líder en el desarrollo de habilidades y talentos que está creando una reserva de mano de obra para las necesidades de la industria mundial. La empresa, que se creó en 1981 para ayudar a la incipiente industria de las tecnologías de la información a superar sus retos en materia de recursos humanos, se encuentra hoy entre las principales empresas de formación del mundo gracias a su amplia y completa gama de programas de desarrollo del talento. Con presencia en 40 países, NIIT ofrece soluciones de formación y desarrollo a particulares, empresas e instituciones.

Desafío

Prior to using Xoxoday, the only mode of engagement that NIIT implemented was through the vendor supplied vouchers - as a reward for the many internal competitions that were held. As the organization was constantly growing, they required a robust and high-quality reward program to motivate their educators. Because of the geographical spread and number of users that NIIT has, customer service also determined the efficiency of the rewarding process.

"The best thing about Xoxoday is their service it is extremely quick. Variety of options and services really contribute to the happiness of the employees. Xoxoday takes a lot of trouble to ensure their services are seamless."

Aman Utkarsh, Ejecutivo de Recursos Humanos, NIIT Limited

Solución

Mejora de la experiencia de los empleados

Though the rewarding process was set for NIIT, the redemption process was cumbersome because of the prolonged procurement process and the very limited options available. The wide variety of options that Xoxoday came with, transformed the employee experience during redemption. Especially for the grand winners, the range of redemption options that the catalogue offers is a great advantage. Ranging from experiences to brand products - they can choose their unique redemption option of the grand prize.

Un servicio de atención al cliente excepcional

Xoxoday's exceptional customer service has been core to implementing the rewards program. Quick and easy resolution with effective automation gives immediate closure to issues. How employees experience the redemption process is highly dependent on these quick redressals. Resultantly, the employee satisfaction has had a positive impact - all because Xoxoday takes a lot of effort to ensure services are delivered rightly. 

NIIT has improved the employee experience and their employee satisfaction using Xoxoday. They have achieved it by leveraging the wide variety of redemption options and the customer service that Xoxoday offers.

NIIT mejora la experiencia de recompensa de los empleados

Cliente

NIIT es una empresa líder en el desarrollo de habilidades y talentos que está creando una reserva de mano de obra para las necesidades de la industria mundial. La empresa, que se creó en 1981 para ayudar a la incipiente industria de las tecnologías de la información a superar sus retos en materia de recursos humanos, se encuentra hoy entre las principales empresas de formación del mundo gracias a su amplia y completa gama de programas de desarrollo del talento. Con presencia en 40 países, NIIT ofrece soluciones de formación y desarrollo a particulares, empresas e instituciones.

Desafío

Prior to using Xoxoday, the only mode of engagement that NIIT implemented was through the vendor supplied vouchers - as a reward for the many internal competitions that were held. As the organization was constantly growing, they required a robust and high-quality reward program to motivate their educators. Because of the geographical spread and number of users that NIIT has, customer service also determined the efficiency of the rewarding process.

"The best thing about Xoxoday is their service it is extremely quick. Variety of options and services really contribute to the happiness of the employees. Xoxoday takes a lot of trouble to ensure their services are seamless."

Aman Utkarsh, Ejecutivo de Recursos Humanos, NIIT Limited

Solución

Mejora de la experiencia de los empleados

Though the rewarding process was set for NIIT, the redemption process was cumbersome because of the prolonged procurement process and the very limited options available. The wide variety of options that Xoxoday came with, transformed the employee experience during redemption. Especially for the grand winners, the range of redemption options that the catalogue offers is a great advantage. Ranging from experiences to brand products - they can choose their unique redemption option of the grand prize.

Un servicio de atención al cliente excepcional

Xoxoday's exceptional customer service has been core to implementing the rewards program. Quick and easy resolution with effective automation gives immediate closure to issues. How employees experience the redemption process is highly dependent on these quick redressals. Resultantly, the employee satisfaction has had a positive impact - all because Xoxoday takes a lot of effort to ensure services are delivered rightly. 

NIIT has improved the employee experience and their employee satisfaction using Xoxoday. They have achieved it by leveraging the wide variety of redemption options and the customer service that Xoxoday offers.