Xoxoday Integración de Plum y SAP SuccessFactors - Transformación del compromiso de los empleados en Yarra Trams

Desafíos

At Yarra Trams, every employee is trained and measured on their ability to provide safe, reliable, and efficient public transport services to millions of passengers annually. Recognizing and rewarding employees for their contributions is crucial to keeping them motivated and encouraging them to perform at their best. However, the previous recognition practices faced several challenges:

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Disparate practices: Recognition practices were fragmented, with varying budgets and different schemes across departments, leading to inconsistencies.
Lack of analytical capabilities: There were no analytical tools to measure the program's final redemption costs accurately.
Administrative burdens: Significant administrative overhead existed for department heads and payroll in procuring and distributing physical gifts and determining applicable benefit-in-kind taxes.
System integration issues: There was no seamless communication between the current HRIS system and the reward platform, causing inefficiencies.

They recognized the need for a digital-first and automated rewards platform that would seamlessly integrate with their current HXM Suite and offer the following benefits:
‍

Provide meaningful local and global choices of gift cards and experiences to employees. Empower employees with complete control over the redemption process.
Empower employees with complete control over the redemption process.
Leverage existing reporting and free reward and recognition functionality through SuccessFactors.
Eliminate the need for new IT infrastructure and minimize setup and configuration time and resources.

“The solution was simple to deploy with less IT resource effort than we expected. ”

Más estudios de casos

Todos los casos prácticos

Samco, un corredor de bolsa de la India, utiliza Xoxoday para impulsar el crecimiento de su programa de recomendación.

Impulsar el compromiso, ganar reseñas, mantener el liderazgo: Xoxoday's Success Story with Plum and G2 Reviews

Aunque nuestros productos, Empuls, Plum y Compass, gozaban de gran prestigio en el segmento empresarial, reconocimos la importancia de demostrar la satisfacción del cliente a través de reseñas.

Compromiso de los empleados fácil, adaptable y cuantificable para Growmark con la integración de Xoxoday's Plum y SAP SuccessFactors.

Growmark es una cooperativa agrícola que suministra combustibles, lubricantes, nutrientes para cultivos, productos de protección de cultivos, semillas, servicios de construcción, equipos y asistencia para la comercialización de cereales a cooperativas, minoristas, empresas y clientes de EE.UU. y Canadá.

From the office to our depots, our employees have embraced the change, as it underpins our ongoing efforts to elevate our workplace culture by incorporating recognition and appreciation and upholding our values.

Peitta Dyball

Chief People Officer, Yarra Trams

Desafíos

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Disparate practices: Recognition practices were fragmented, with varying budgets and different schemes across departments, leading to inconsistencies.
Lack of analytical capabilities: There were no analytical tools to measure the program's final redemption costs accurately.
Administrative burdens: Significant administrative overhead existed for department heads and payroll in procuring and distributing physical gifts and determining applicable benefit-in-kind taxes.
System integration issues: There was no seamless communication between the current HRIS system and the reward platform, causing inefficiencies.

They recognized the need for a digital-first and automated rewards platform that would seamlessly integrate with their current HXM Suite and offer the following benefits:
‍

Provide meaningful local and global choices of gift cards and experiences to employees. Empower employees with complete control over the redemption process.
Empower employees with complete control over the redemption process.
Leverage existing reporting and free reward and recognition functionality through SuccessFactors.
Eliminate the need for new IT infrastructure and minimize setup and configuration time and resources.

Acerca de

Yarra Trams

En Melbourne (Australia), Yarra Trams (operada por Keolis Downer) es la mayor red de tranvías del mundo, con 250 kilómetros de vía doble, una flota de 500 tranvías y un equipo de 2.600 empleados entregados a su trabajo las 24 horas del día para ofrecer un transporte público seguro, fiable y eficaz a millones de pasajeros cada año.

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Yarra Trams se compromete a prestar servicios sostenibles y orientados al cliente, con especial atención a la seguridad y la experiencia de los pasajeros. Yarra Trams ha sido un actor clave en el sector del transporte público de Melbourne y sigue estando a la vanguardia de la innovación y la tecnología en el sector.

Industria:

Automoción

Región:

ANZ

Caso práctico:

Compromiso de los empleados

Funciones utilizadas:

SAP Success Factors integration, Xoxo reward points, Reward Marketplace

“The solution was simple to deploy with less IT resource effort than we expected. ”

Peitta Dyball

Chief People Officer, Yarra Trams

Desafíos

‍

Disparate practices: Recognition practices were fragmented, with varying budgets and different schemes across departments, leading to inconsistencies.
Lack of analytical capabilities: There were no analytical tools to measure the program's final redemption costs accurately.
Administrative burdens: Significant administrative overhead existed for department heads and payroll in procuring and distributing physical gifts and determining applicable benefit-in-kind taxes.
System integration issues: There was no seamless communication between the current HRIS system and the reward platform, causing inefficiencies.

They recognized the need for a digital-first and automated rewards platform that would seamlessly integrate with their current HXM Suite and offer the following benefits:
‍

Provide meaningful local and global choices of gift cards and experiences to employees. Empower employees with complete control over the redemption process.
Empower employees with complete control over the redemption process.
Leverage existing reporting and free reward and recognition functionality through SuccessFactors.
Eliminate the need for new IT infrastructure and minimize setup and configuration time and resources.

Solución

Yarra Trams integrated Xoxoday with their existing SAP SuccessFactors system. This integration allowed them to enhance employee recognition by leaders, managers, and peers with minimal IT effort, leveraging their existing enterprise IT investment. The key benefits included:

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The integration gave Yarra Trams full control over the reward program tailored for their employees.
Employees could accumulate awarded points over time for performance and 'moments that matter' and redeem them within the core HR platform.
Employees could choose the brand and denomination of rewards from Xoxoday’s global catalogue, making the redemption process more engaging.
With Xoxoday’s user-friendly UI, employees quickly deployed and widely adopted the platform.

¿Qué es lo siguiente?

Yarra Trams plans to explore several opportunities to further improve their employee rewards program, including:

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Scaling up and innovating the program to include more employees and teams.
Optimizing the program based on feedback and data analytics.
Exploring new ways to personalize the program for enhanced employee engagement.

Xoxoday Integración de Plum y SAP SuccessFactors - Transformación del compromiso de los empleados en Yarra Trams

Desafíos

Más estudios de casos

Samco, un corredor de bolsa de la India, utiliza Xoxoday para impulsar el crecimiento de su programa de recomendación.

Impulsar el compromiso, ganar reseñas, mantener el liderazgo: Xoxoday's Success Story with Plum and G2 Reviews

Compromiso de los empleados fácil, adaptable y cuantificable para Growmark con la integración de Xoxoday's Plum y SAP SuccessFactors.