Le NIIT améliore l'expérience des employés en matière de récompenses

Le NIIT a amélioré l'expérience des employés de sorte que 600 d'entre eux sont maintenant récompensés chaque année avec un taux de rachat de 90 %. Vérifiez comment.

Client

NIIT est une entreprise de premier plan dans le domaine du développement des compétences et des talents, qui constitue un réservoir de main-d'œuvre répondant aux exigences de l'industrie mondiale. La société, qui a été créée en 1981 pour aider le secteur naissant de l'informatique à surmonter ses problèmes de ressources humaines, se classe aujourd'hui parmi les principales sociétés de formation du monde grâce à sa gamme vaste et complète de programmes de développement des talents. Présent dans 40 pays, NIIT offre des solutions de formation et de développement aux particuliers, aux entreprises et aux institutions.

Défi

Prior to using Xoxoday, the only mode of engagement that NIIT implemented was through the vendor supplied vouchers - as a reward for the many internal competitions that were held. As the organization was constantly growing, they required a robust and high-quality reward program to motivate their educators. Because of the geographical spread and number of users that NIIT has, customer service also determined the efficiency of the rewarding process.

"The best thing about Xoxoday is their service it is extremely quick. Variety of options and services really contribute to the happiness of the employees. Xoxoday takes a lot of trouble to ensure their services are seamless."

Aman Utkarsh, directeur des ressources humaines, NIIT Limited

Solution

Amélioration de l'expérience des employés

Though the rewarding process was set for NIIT, the redemption process was cumbersome because of the prolonged procurement process and the very limited options available. The wide variety of options that Xoxoday came with, transformed the employee experience during redemption. Especially for the grand winners, the range of redemption options that the catalogue offers is a great advantage. Ranging from experiences to brand products - they can choose their unique redemption option of the grand prize.

Un service clientèle exceptionnel

Xoxoday's exceptional customer service has been core to implementing the rewards program. Quick and easy resolution with effective automation gives immediate closure to issues. How employees experience the redemption process is highly dependent on these quick redressals. Resultantly, the employee satisfaction has had a positive impact - all because Xoxoday takes a lot of effort to ensure services are delivered rightly. 

NIIT has improved the employee experience and their employee satisfaction using Xoxoday. They have achieved it by leveraging the wide variety of redemption options and the customer service that Xoxoday offers.

Le NIIT améliore l'expérience des employés en matière de récompenses

Client

NIIT est une entreprise de premier plan dans le domaine du développement des compétences et des talents, qui constitue un réservoir de main-d'œuvre répondant aux exigences de l'industrie mondiale. La société, qui a été créée en 1981 pour aider le secteur naissant de l'informatique à surmonter ses problèmes de ressources humaines, se classe aujourd'hui parmi les principales sociétés de formation du monde grâce à sa gamme vaste et complète de programmes de développement des talents. Présent dans 40 pays, NIIT offre des solutions de formation et de développement aux particuliers, aux entreprises et aux institutions.

Défi

Prior to using Xoxoday, the only mode of engagement that NIIT implemented was through the vendor supplied vouchers - as a reward for the many internal competitions that were held. As the organization was constantly growing, they required a robust and high-quality reward program to motivate their educators. Because of the geographical spread and number of users that NIIT has, customer service also determined the efficiency of the rewarding process.

"The best thing about Xoxoday is their service it is extremely quick. Variety of options and services really contribute to the happiness of the employees. Xoxoday takes a lot of trouble to ensure their services are seamless."

Aman Utkarsh, directeur des ressources humaines, NIIT Limited

Solution

Amélioration de l'expérience des employés

Though the rewarding process was set for NIIT, the redemption process was cumbersome because of the prolonged procurement process and the very limited options available. The wide variety of options that Xoxoday came with, transformed the employee experience during redemption. Especially for the grand winners, the range of redemption options that the catalogue offers is a great advantage. Ranging from experiences to brand products - they can choose their unique redemption option of the grand prize.

Un service clientèle exceptionnel

Xoxoday's exceptional customer service has been core to implementing the rewards program. Quick and easy resolution with effective automation gives immediate closure to issues. How employees experience the redemption process is highly dependent on these quick redressals. Resultantly, the employee satisfaction has had a positive impact - all because Xoxoday takes a lot of effort to ensure services are delivered rightly. 

NIIT has improved the employee experience and their employee satisfaction using Xoxoday. They have achieved it by leveraging the wide variety of redemption options and the customer service that Xoxoday offers.