Glossary Terms

Plum - Rewards, Incentives and Payouts Platform

Fuel Rewards

Fuel rewards programs aim to incentivize consumers to frequent participating businesses while also helping them save money on recurring expenses like fuel.

These reward points accumulate over time and can be redeemed for fuel purchase discounts at participating gas stations. Depending on the program, customers may earn points in different ways and may be able to stack multiple offers or promotions to maximize their fuel savin

What are fuel rewards?

Fuel rewards is a loyalty program designed to help consumers save money on fuel purchases. It typically operates through partnerships with participating retailers, restaurants, and other businesses. Customers can earn rewards points or discounts by shopping at affiliated stores, dining at select restaurants, making specific purchases, or using designated credit cards.

How do fuel rewards work?

Fuel rewards work by offering discounts on fuel in exchange for certain purchases or brand engagement. Customers earn points or savings by shopping at partner stores, using co-branded cards, or buying promoted products.  

These rewards are tracked through a loyalty account and redeemed at fuel stations by entering a phone number, card, or app at the pump to get a per-litre or per-gallon discount.

How to get a fuel rewards card?

To get a fuel rewards card, visit the website of the fuel rewards program you're interested in or inquire at participating retailers. You'll typically need to provide personal information to sign up for an account and receive your card. Alternatively, some programs may allow you to download a digital card or use a mobile app for access.

How do I activate my fuel rewards card online?

To activate your fuel rewards card online, visit the official website of the fuel rewards program associated with your card. Log in to your account or create a new one if needed. Follow the prompts to activate your card by entering the required information, such as your card number and personal details.

How do I claim fuel rewards?

To claim fuel rewards, follow these steps:

  • Earn rewards: Shop at partner stores, use eligible credit cards, or buy promotional products to accumulate points or discounts.
  • Link your account: Sign up for the fuel rewards program and link it to your mobile number, loyalty card, or app.
  • Go to a participating fuel station: Visit a station that accepts the fuel rewards program.
  • Enter your details: At the pump or inside the store, enter your registered phone number, swipe your loyalty card, or scan the app.
  • Redeem rewards: Your eligible discount will be applied automatically to your fuel purchase. Confirm the discounted rate before fueling.

Many fuel rewards programs allow customers to redeem points directly at participating gas stations, some programs have partnerships with other retailers or service providers, allowing customers to redeem points for fuel discounts at partner locations.

What is the fuel rewards program?

The Fuel rewards program is a loyalty program offered by various participating retailers, such as Shell, that allows consumers to earn discounts on fuel purchases. Members earn rewards through various activities, such as shopping at partner retailers, dining out, or booking travel through designated channels.  

These rewards are then redeemed to receive discounts on fuel purchases at participating gas stations.

What are the different types of fuel rewards programs?

Fuel rewards programs come in various forms, including:

  • Supermarket rewards: Many supermarkets offer fuel rewards programs where customers earn points or discounts on gas purchases by shopping for groceries or other store items.
  • Credit card rewards: Certain credit cards provide rewards or cashback on fuel purchases as a standalone benefit or as part of a broader rewards program.
  • Loyalty programs: Gas stations themselves often have loyalty programs where customers earn points for every gallon purchased, which can then be redeemed for discounts on future fuel purchases.

What are the benefits of fuel rewards programs?

Fuel rewards programs offer several benefits to consumers, including:

  • Cost savings for consumers: By earning discounts on fuel purchases, consumers can save on one of their essential expenses.
  • Enhanced customer loyalty: These programs encourage repeat business and loyalty among customers, benefiting both consumers and businesses.
  • Additional perks and incentives: Some programs offer additional perks such as discounts on groceries, merchandise, or other services, further enhancing their value proposition.

What are the drawbacks and limitations of fuel rewards?

While fuel rewards programs can be advantageous, they may also have limitations and drawbacks:

  • Expiration of points: Some programs impose expiration dates on accumulated points, potentially leading to loss of rewards if not redeemed in time.
  • Restrictions on redemption: Certain programs may have restrictions or limitations on when and where points can be redeemed.
  • Potential privacy concerns: Participation in rewards programs may involve sharing personal information, raising privacy concerns for some consumers.

How do I check my fuel reward balance?

You can check your fuel rewards balance through the following methods:

  • Online: Log in to your fuel rewards account on the official website or mobile app to view your current balance.
  • At the pump: Insert your fuel rewards card at a participating station's pump, and your balance will be displayed on the screen.
  • Customer service: Contact the Fuel rewards customer service team for assistance with checking your balance or any other inquiries.
Explore Xoxoday's Rewards Automation Platform