Jurusan ITES meningkatkan efisiensi yang bermanfaat dengan Xoxoday Plum

Learn how this ITES major used Xoxoday Plum to reduce the reward program implementation turn-around time by 70%.

Tantangan

The client faced several challenges in managing rewards for their distributed sales and service teams, making the traditional reward procurement process obsolete and inefficient.

  • Laborious vendor processes, stock management, reward curation, and evolving employee interests.
  • Multiple teams across locations with different incentive programs created an elaborate and time-consuming process for managers.
  • Limited reward options, with only cash incentives and company-branded or generic physical goods.
  • Employees were dissatisfied with the lack of variety, and managing stock availability became a significant problem.

Jurusan ITES meningkatkan efisiensi yang bermanfaat dengan Xoxoday Plum

70%
Reward program implementation turn-around
28%
Quarter on quarter growth rate in rewards

Tantangan

The client faced several challenges in managing rewards for their distributed sales and service teams, making the traditional reward procurement process obsolete and inefficient.

  • Laborious vendor processes, stock management, reward curation, and evolving employee interests.
  • Multiple teams across locations with different incentive programs created an elaborate and time-consuming process for managers.
  • Limited reward options, with only cash incentives and company-branded or generic physical goods.
  • Employees were dissatisfied with the lack of variety, and managing stock availability became a significant problem.

ITES major used Xoxoday to reduce the reward program implementation turn-around time by 70%.

Learn how this ITES major used Xoxoday to reduce the reward program implementation turn-around time by 70%.

70%

Reward program implementation turn-around

28%

Quarter on quarter growth rate in rewards

70%

Reward program implementation turn-around

28%

Quarter on quarter growth rate in rewards

Tentang 
the client

Klien kami adalah perusahaan teknologi informasi multinasional Amerika yang berkantor pusat di Palo Alto, California, Amerika Serikat. Mereka mengembangkan komputer pribadi (PC), printer dan persediaan terkait, serta solusi pencetakan 3D. Mereka dibentuk pada tanggal 1 November 2015, berganti nama dari divisi komputer pribadi dan printer dari Perusahaan induk asli, dengan divisi produk perusahaan dan layanan bisnis perusahaan menjadi perusahaan yang baru dibentuk.

Industri:
ITeS / SaaS / Startup
Wilayah:
AMERIKA SERIKAT
Kasus penggunaan:
Keterlibatan Karyawan
Fitur yang digunakan:
Gift Cards, Experiences, Merchandize, Reward Distribution, Reward Marketplace, Dashboard, Customized corporate gifting.

Tantangan

The client faced several challenges in managing rewards for their distributed sales and service teams, making the traditional reward procurement process obsolete and inefficient.

  • Laborious vendor processes, stock management, reward curation, and evolving employee interests.
  • Multiple teams across locations with different incentive programs created an elaborate and time-consuming process for managers.
  • Limited reward options, with only cash incentives and company-branded or generic physical goods.
  • Employees were dissatisfied with the lack of variety, and managing stock availability became a significant problem.

Why Xoxoday?

The client chose Xoxoday's platform for its extensive features and positive experience.

  • Extensive redemption catalog, including gift vouchers, experiences, perks, and privileges, expanding the scope of the reward program.
  • Timely service for digital voucher procurement.
  • Comprehensive onboarding and account management support, with Xoxoday's team thoroughly understanding the client's use case.

Larutan

Xoxoday's platform provided a comprehensive solution to address the client's reward management challenges.

  • Enabled the creation of unique rewarding experiences tailored to employee interests (e.g., road trips, family outings, mobile replacements).
  • Reduced reward program turnaround time by 70% by eliminating inventory checks, transportation, and vendor approval processes.
  • Ability to manage multiple reward programs for different categories of employees (target achievers, support teams, managers) through a single platform.
  • Customized gift boxes and booklets for the leadership team, fostering a sense of appreciation.

Hasil

The implementation of Xoxoday's platform yielded significant benefits for the client in terms of employee engagement and overall satisfaction.

  • Employees expressed delight and refreshment with the new mode of rewarding, which offered personalized and relevant experiences.
  • Higher participation and overall happiness, as employees were thrilled to receive non-repetitive and relevant rewards.
  • Evident improvement in engagement and satisfaction with reward programs, thanks to the extensive redemption options.