Issuing an RFP for rewards, incentives & payouts platform?

Mengevaluasi vendor Anda membutuhkan penyusunan Request For Proposal yang tepat. Xoxoday telah membuat FAQ & template RFP yang komprehensif ini untuk membantu merampingkan prosesnya untuk Anda.

Essential and must have features

Pulling together an RFP for your rewards, incentives and payouts strategy  can be complex. We've compiled a quick FAQ to highlight key features you should consider when evaluating platforms
1. Is Xoxoday for a specific industry or geography?
2. What kind of rewards, incentives and payouts use cases do you support?
1. Do you offer a global rewards marketplace?
2. What kind of financial products and services do you offer?
3. What categories of rewards do you list in your marketplace?
4. What categories of gift cards do you have?
5. Does your catalogue cover experiences?
6. Can I distribute Amazon gift cards through your platform?
7. What are the travel categories you cover?
8. Do you cover charities in your marketplace?
9. Do you regularly run discounts and other offers in your marketplace?
10. Is your storefront customizable?
11. What kind of distribution modes do you support?
11. What kind of personalization do you support?
1. How many countries do you operate in?
2. How scalable is your system across geographies?
3. What options do I have for delivering rewards?
4. Does your product architecture support local data storage requirements?
1. How does the platform work with multiple currencies?
2. Can you take into account the cost of living when converting points to local country currency?
3. Can recipients redeem rewards in their choice of currency?
4. What kind of payment options do you support?
5. Do you support multiple languages in your platform?
1. What types of reports can I access with Xoxoday?
2. How do I create a custom report?
3. Can I track the effectiveness of my reward programs through these reports?
1. How can I customize the branding of my reward program?
2. Will the customization apply to all communication channels?
3. What elements of the reward emails can I customize?
4. Can I create custom landing pages for my rewards?
5. Can I send rewards using a custom email domain?
1. Do you have pre-built integrations to other enterprise platforms and software?
2. Are there integration fees? If so, what are they?
3. Do you support single sign-on features?
4. Is an Open API available?
5. How can we get started with the API integration?
6. How do I use API keys?
1. Does the platform support different implementation options?
2. Is there a reasonable implementation timeline?
3. Does the platform offer a self-serviceable plan-building and adapting experience?
4. Does the company have an in-house customer success team?
5. Is there a flexible Service Level Agreement (SLA) that can be catered to unique customer needs?
6. Is there a Knowledge/Support Center resource where users can easily solve issues, register for events, and track product releases?
1. What kind of security accreditations or attestations of compliance are in accordance?
2. How do you handle PII data at rest and in transit?
3. How do you ensure security during authentication?

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Find the right reward platform for your business

RFPs can be lengthy and time-consuming, but we make the process seamless and on-point. We will work closely with your team to understand your business KPIs and discuss the scope and requirements to deliver a tailored formal bid within 5 days.

Invititation to submit RFP

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