ITeS

Power meaningful engagement across your ITes organization with Xoxoday’s integrated rewards and incentive solutions. Motivate sales teams, inspire support agents, engage employees, and delight customers, driving consistent performance across every delivery center and service line. 

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Trusted by 100s of leading ITes companies

Comprehensive Solutions Across All ITeS Verticals

Xoxoday's platform adapts to your unique business needs irrespective of the ITes vertical. Our solutions power engagement and growth initiatives across the entire ITeS ecosystem, helping you drive results with employees, sales teams, channel partners, and customers regardless of your specialized service vertical.

Implementation Practice

Technical Support Services

Digital Services & Transformation

Data Management Services

Software & Technology Services

IT Staffing Services

Playbook for ITeS industry

End-to-end rewards, incentives and continuous recognition programs with Xoxoday’s scalable tech stack.

Customers

Build deeper client relationships by weaving rewards and recognition into every stage of engagement, in your buyer journey.

Sales

Accelerate deal closures and maximize revenue by motivating sales teams with transparent, automated, and gamified incentives.

Employees

Retain top talent and boost productivity by recognizing contributions, supporting well-being, and linking rewards to growth.

Support Teams

Elevate service quality by incentivizing support teams to meet SLAs, resolve tickets faster, deliver exceptional customer support.

Channel Partners

Drive stronger partner performance and loyalty with automated, scalable channel incentive programs.

Stories that made a difference

For Customers

Customer growth stories driven by ABM rewards to accelerate leads in your funnels.

Customer Advocacy Rewards

Build credible sales collateral

Reward clients who participate in case studies, video testimonials, or success story creation that showcase measurable business impact.

Co-Innovation Rewards

Drive service innovation with your clients

Incentivize enterprise customers to join advisory boards, beta testing programs, and co-innovation workshops for technology implementations with exclusive rewards.

Campaign Engagement Rewards

Drive qualified pipeline from high-value accounts

Create personalized reward campaigns for strategic accounts in your ABM pipeline that incentivize target personas to engage with tailored content.

Event Participation Rewards

Deepen prospect engagement

Drive attendance and active participation at virtual or in-person events, industry summits, and educational webinar series through strategic incentives.

Customer Referral Rewards

Leverage client networks to access new opportunities

Reward existing enterprise clients who refer qualified mid-size or enterprise prospects within their network or industry associations through a tiered incentive structure.

Deal Cycle Acceleration

Speed that moves enterprise decisions

Milestone-based incentives reduced evaluation timelines, driving a 40% faster deal cycle across strategic enterprise accounts.

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For Sales

Sales performance stories driven by incentive automation, gamification, and visibility.

For Employees

Recognition and engagement stories that celebrate growth, connection, and contribution.

For Support Teams

Service excellence stories inspired by CSAT scores and performance-based rewards.

For Partners

Channel growth stories powered by automated partner incentives.

Modular architecture for performance, engagement, and growth

End-to-end programs for incentives, engagement, and rewards, engineered to simplify the complex workforce, client, and service delivery ecosystems of the ITes industry.

Integrations

Seamlessly connect with your CRM, DMS, HRMS, and ERP systems to unify customer, dealer, and workforce data—automating commissions, loyalty rewards, and performance workflows across the automotive value chain.

Data & User Management

Centrally manage global hierarchies, client portfolios, and project datasets with secure role-based access. Maintain transparency across geographies and delivery units, ensuring compliance and consistency for IT, GCC, and outsourced service environments.

Rule & Logic Engine

Configure dynamic rules that adapt to SLAs, KPIs, and business objectives. Customize logic for sales incentives, SLA-based rewards, engagement milestones, or learning achievements, all within one flexible, no-code platform.

Gamification

Infuse energy into everyday work with leaderboards, badges, and contests. Motivate sales teams to exceed targets, recognize analysts for innovation, and keep support agents inspired through transparent, game-style achievement systems.

Reports & Dashboards

Get real-time visibility into engagement levels, performance trends, and payout accuracy. AI-driven dashboards highlight top performers, track ROI, and deliver actionable insights across sales, delivery, and support functions.

Rewards

Deliver instant gratification through global gift cards, digital experiences, and prepaid vouchers. Whether rewarding milestone achievements, celebrating project completions, or recognizing customer success, drive motivation and loyalty across your ITes workforce.

REWARD MARKETPLACE

10M+ reward options from 175+ countries across 30+ categories

Security, privacy, and compliance at the forefront

Data protection is of utmost importance at Xoxoday, and we are committed to providing a safe, secure, and compliant ecosystem for enterprises with the highest standards of data security and privacy across storage, exchange, collection, and processing.

Ready to do better than “business as usual”?

Your consumer programs, distributor relationships, and sales teams need more than basic incentives. Book a demo and see how Xoxoday strengthens every link in your value chain.

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