Read how this retail clothing giant with almost 200k employees worldwide enriched its rewards and recognition program with Xoxoday's user-friendly solutions.
Il nostro cliente è una delle più grandi aziende di moda del mondo con più di 171.000 dipendenti in tutto il mondo. Offrendo moda e qualità al miglior prezzo e in modo sostenibile e con la nostra rapida espansione siamo sempre alla ricerca di nuovi talenti. Il gruppo comprende nove marchi indipendenti con 4.900 negozi in più di 73 località.
Il nostro cliente ha un sistema ben gestito e sviluppato internamente per il suo processo di gestione delle risorse umane. È stato solo con l'implementazione delle loro ricompense verticali per i dipendenti che hanno affrontato diverse sfide.
La prima delle sfide era che c'era solo una forma di ricompensa in contanti e questa ricompensa in contanti veniva distribuita insieme allo stipendio del dipendente. Questa modalità di ricompensa in contanti non permetteva al dipendente di ricevere l'intero valore della ricompensa, a causa di un'aliquota fiscale forfettaria che veniva applicata sull'importo della ricompensa.
La distribuzione dell'importo della ricompensa sullo stipendio del dipendente imponeva anche complicazioni logistiche. Ogni volta che un dipendente veniva premiato, era un processo tedioso da coordinare con più team - vale a dire, il team di elaborazione dello stipendio, i vincitori e il team HR-BP.
La prossima sfida riguardava i dipendenti in loco che venivano premiati. Il valore delle ricompense si riduceva a causa dei tassi di conversione e delle tasse applicabili - che riducevano il valore effettivo delle ricompense.
The HR team at our client conducts employee surveys every six months to understand the requirements of the employees. The reward mechanism came up as an issue during these surveys. The HR team contrived a solution of creating point-based rewards to resolve this issue. The following were the reasons for our client to choose Xoxoday Empuls:
Xoxoday had a track record of excellent customer service with another business unit. Our client conducted a pilot run during which Xoxoday excelled in their customer responses and services.
Xoxoday's solution was simple and it made the rewards process highly efficient. The multistep overheads related to reward allocation, tax processing, salary processing, etc., reduced to a maximum of two steps for reward allocation.
The points mechanism and support for multiple currencies made Xoxoday highly convenient for international rewarding. Since a considerable number of our client employees are appointed overseas- they needed a solution that accommodated their expat employees.
"Our employees really like the Xoxoday rewarding process. The customer service that they offer is exceptional and commendable. That was the most important criteria for us to decide on them."
Partner commerciale delle risorse umane
The point-based rewarding process of Xoxoday is now used for multiple kinds of rewards - performance based winners, tenure awards, managers and team awards. From just having cash as a reward option, Xoxoday provided a wide variety of rewarding and redemption options across these categories of rewards. With experiences, gift vouchers and perks, the employees could redeem their rewards in a category of their choice. Resultantly, the overall participation in reward programs increased over the implementation both of the off-site and on-site employees.
Our clients employees were losing out on a considerable portion on their rewards when a flat tax was applied. With Xoxoday, they get an exemption in tax to a predefined limit. This allows them to receive and redeem the full amount of reward points.
The rewarding process has grown much simpler through the use of the Xoxoday Empuls, reducing the many steps of interdepartmental coordination that the HR team had to do. This process simplification has also led to an increased number of peer to peer and manager nominations and rewarding - 52% of all the employees have been nominated in the last FY and out of which 10% have won awards.
The onsite employees can easily be rewarded using Xoxoday through the use of points that can be easily customized as per the currency. Depending on the conversion rates, the reward points could be equated to a higher denomination - as per the discretion of the HR team. The catalogue, too, supports all the countries our client has operations in - that enables the employees to easily redeem their points as per their interests and geography. This has also resulted in a significant increase in the participation of on-site employees.
Our client conducts "litmus score" tests - which are employee surveys that determine the efficiency of the HR initiatives and leads to decide the initiative targets for the HR team for the next quarter. These litmus tests have proven that a majority of the employees of our client are in favor of the Xoxoday program. The HR team also received direct responses from employees that spoke of its advantages. Xoxoday Empuls has truly improved the way and the efficiencies of rewarding our client.
Il nostro cliente è una delle più grandi aziende di moda del mondo con più di 171.000 dipendenti in tutto il mondo. Offrendo moda e qualità al miglior prezzo e in modo sostenibile e con la nostra rapida espansione siamo sempre alla ricerca di nuovi talenti. Il gruppo comprende nove marchi indipendenti con 4.900 negozi in più di 73 località.
Il nostro cliente ha un sistema ben gestito e sviluppato internamente per il suo processo di gestione delle risorse umane. È stato solo con l'implementazione delle loro ricompense verticali per i dipendenti che hanno affrontato diverse sfide.
La prima delle sfide era che c'era solo una forma di ricompensa in contanti e questa ricompensa in contanti veniva distribuita insieme allo stipendio del dipendente. Questa modalità di ricompensa in contanti non permetteva al dipendente di ricevere l'intero valore della ricompensa, a causa di un'aliquota fiscale forfettaria che veniva applicata sull'importo della ricompensa.
La distribuzione dell'importo della ricompensa sullo stipendio del dipendente imponeva anche complicazioni logistiche. Ogni volta che un dipendente veniva premiato, era un processo tedioso da coordinare con più team - vale a dire, il team di elaborazione dello stipendio, i vincitori e il team HR-BP.
La prossima sfida riguardava i dipendenti in loco che venivano premiati. Il valore delle ricompense si riduceva a causa dei tassi di conversione e delle tasse applicabili - che riducevano il valore effettivo delle ricompense.
The HR team at our client conducts employee surveys every six months to understand the requirements of the employees. The reward mechanism came up as an issue during these surveys. The HR team contrived a solution of creating point-based rewards to resolve this issue. The following were the reasons for our client to choose Xoxoday Empuls:
Xoxoday had a track record of excellent customer service with another business unit. Our client conducted a pilot run during which Xoxoday excelled in their customer responses and services.
Xoxoday's solution was simple and it made the rewards process highly efficient. The multistep overheads related to reward allocation, tax processing, salary processing, etc., reduced to a maximum of two steps for reward allocation.
The points mechanism and support for multiple currencies made Xoxoday highly convenient for international rewarding. Since a considerable number of our client employees are appointed overseas- they needed a solution that accommodated their expat employees.
"Our employees really like the Xoxoday rewarding process. The customer service that they offer is exceptional and commendable. That was the most important criteria for us to decide on them."
Partner commerciale delle risorse umane
The point-based rewarding process of Xoxoday is now used for multiple kinds of rewards - performance based winners, tenure awards, managers and team awards. From just having cash as a reward option, Xoxoday provided a wide variety of rewarding and redemption options across these categories of rewards. With experiences, gift vouchers and perks, the employees could redeem their rewards in a category of their choice. Resultantly, the overall participation in reward programs increased over the implementation both of the off-site and on-site employees.
Our clients employees were losing out on a considerable portion on their rewards when a flat tax was applied. With Xoxoday, they get an exemption in tax to a predefined limit. This allows them to receive and redeem the full amount of reward points.
The rewarding process has grown much simpler through the use of the Xoxoday Empuls, reducing the many steps of interdepartmental coordination that the HR team had to do. This process simplification has also led to an increased number of peer to peer and manager nominations and rewarding - 52% of all the employees have been nominated in the last FY and out of which 10% have won awards.
The onsite employees can easily be rewarded using Xoxoday through the use of points that can be easily customized as per the currency. Depending on the conversion rates, the reward points could be equated to a higher denomination - as per the discretion of the HR team. The catalogue, too, supports all the countries our client has operations in - that enables the employees to easily redeem their points as per their interests and geography. This has also resulted in a significant increase in the participation of on-site employees.
Our client conducts "litmus score" tests - which are employee surveys that determine the efficiency of the HR initiatives and leads to decide the initiative targets for the HR team for the next quarter. These litmus tests have proven that a majority of the employees of our client are in favor of the Xoxoday program. The HR team also received direct responses from employees that spoke of its advantages. Xoxoday Empuls has truly improved the way and the efficiencies of rewarding our client.
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