Un'azienda del settore ITES migliora l'efficienza delle ricompense con Xoxoday Plum

Learn how this ITES major used Xoxoday Plum to reduce the reward program implementation turn-around time by 70%.

Sfide

The client faced several challenges in managing rewards for their distributed sales and service teams, making the traditional reward procurement process obsolete and inefficient.

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Laborious vendor processes, stock management, reward curation, and evolving employee interests.
Multiple teams across locations with different incentive programs created an elaborate and time-consuming process for managers.
Limited reward options, with only cash incentives and company-branded or generic physical goods.
Employees were dissatisfied with the lack of variety, and managing stock availability became a significant problem.

Altri casi di studio

Tutti i casi di studio

Samco, un broker azionario indiano, utilizza Xoxoday per promuovere la crescita del suo programma di referral.

Xoxoday Integrazione di Plum e SAP SuccessFactors - Trasformazione del coinvolgimento dei dipendenti in Yarra Trams

Guidare il coinvolgimento, guadagnare recensioni, mantenere la leadership: la storia di successo di Xoxoday con Plum e G2 Reviews

Mentre i nostri prodotti, Empuls, Plum e Compass, erano molto apprezzati nel segmento aziendale, abbiamo riconosciuto l'importanza di dimostrare la soddisfazione dei clienti attraverso le recensioni.

Sfide

The client faced several challenges in managing rewards for their distributed sales and service teams, making the traditional reward procurement process obsolete and inefficient.

‍

Laborious vendor processes, stock management, reward curation, and evolving employee interests.
Multiple teams across locations with different incentive programs created an elaborate and time-consuming process for managers.
Limited reward options, with only cash incentives and company-branded or generic physical goods.
Employees were dissatisfied with the lack of variety, and managing stock availability became a significant problem.

Circa

the client

Il nostro cliente è una multinazionale americana dell'informatica con sede a Palo Alto, California, Stati Uniti. Sviluppano personal computer (PC), stampanti e relative forniture, nonché soluzioni di stampa 3D. Sono stati formati il 1 novembre 2015, rinominati dalle divisioni di personal computer e stampanti della società madre originale, con le divisioni di prodotti aziendali e servizi di business di quella società che sono diventate l'impresa di nuova formazione.

Industria:

ITeS / SaaS / Startup

Regione:

USA

Caso d'uso:

Coinvolgimento dei dipendenti

Caratteristiche utilizzate:

Gift Cards, Experiences, Merchandize, Reward Distribution, Reward Marketplace, Dashboard, Customized corporate gifting.

Sfide

The client faced several challenges in managing rewards for their distributed sales and service teams, making the traditional reward procurement process obsolete and inefficient.

‍

Laborious vendor processes, stock management, reward curation, and evolving employee interests.
Multiple teams across locations with different incentive programs created an elaborate and time-consuming process for managers.
Limited reward options, with only cash incentives and company-branded or generic physical goods.
Employees were dissatisfied with the lack of variety, and managing stock availability became a significant problem.

Perché Xoxoday?

The client chose Xoxoday's platform for its extensive features and positive experience.

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Extensive redemption catalog, including gift vouchers, experiences, perks, and privileges, expanding the scope of the reward program.
Timely service for digital voucher procurement.
Comprehensive onboarding and account management support, with Xoxoday's team thoroughly understanding the client's use case.

Soluzione

Xoxoday's platform provided a comprehensive solution to address the client's reward management challenges.

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Enabled the creation of unique rewarding experiences tailored to employee interests (e.g., road trips, family outings, mobile replacements).
Reduced reward program turnaround time by 70% by eliminating inventory checks, transportation, and vendor approval processes.
Ability to manage multiple reward programs for different categories of employees (target achievers, support teams, managers) through a single platform.
Customized gift boxes and booklets for the leadership team, fostering a sense of appreciation.

Risultati

The implementation of Xoxoday's platform yielded significant benefits for the client in terms of employee engagement and overall satisfaction.

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Employees expressed delight and refreshment with the new mode of rewarding, which offered personalized and relevant experiences.
Higher participation and overall happiness, as employees were thrilled to receive non-repetitive and relevant rewards.
Evident improvement in engagement and satisfaction with reward programs, thanks to the extensive redemption options.

Un'azienda del settore ITES migliora l'efficienza delle ricompense con Xoxoday Plum

Sfide

Altri casi di studio

Samco, un broker azionario indiano, utilizza Xoxoday per promuovere la crescita del suo programma di referral.

Xoxoday Integrazione di Plum e SAP SuccessFactors - Trasformazione del coinvolgimento dei dipendenti in Yarra Trams

Guidare il coinvolgimento, guadagnare recensioni, mantenere la leadership: la storia di successo di Xoxoday con Plum e G2 Reviews