NIIT meningkatkan pengalaman ganjaran pekerja

NIIT meningkatkan pengalaman pekerja supaya 600 pekerja kini diberi ganjaran setiap tahun dengan kadar penebusan 90%. Semak Bagaimana.

Pelanggan

NIIT adalah Perbadanan Pembangunan Kemahiran dan Bakat terkemuka yang membina kumpulan tenaga kerja untuk keperluan industri global. Syarikat itu, yang ditubuhkan pada tahun 1981 untuk membantu industri IT yang baru mengatasi cabaran sumber manusianya, hari ini berada di kalangan syarikat latihan terkemuka di dunia kerana pelbagai program pembangunan bakat yang luas tetapi komprehensif. Dengan kehadiran di seluruh 40 negara, NIIT menawarkan penyelesaian latihan dan pembangunan kepada individu, perusahaan dan institusi.

Cabaran

Prior to using Xoxoday, the only mode of engagement that NIIT implemented was through the vendor supplied vouchers - as a reward for the many internal competitions that were held. As the organization was constantly growing, they required a robust and high-quality reward program to motivate their educators. Because of the geographical spread and number of users that NIIT has, customer service also determined the efficiency of the rewarding process.

"The best thing about Xoxoday is their service it is extremely quick. Variety of options and services really contribute to the happiness of the employees. Xoxoday takes a lot of trouble to ensure their services are seamless."

Aman Utkarsh, Eksekutif Sumber Manusia, NIIT Limited

Penyelesaian

Pengalaman Pekerja yang lebih baik

Though the rewarding process was set for NIIT, the redemption process was cumbersome because of the prolonged procurement process and the very limited options available. The wide variety of options that Xoxoday came with, transformed the employee experience during redemption. Especially for the grand winners, the range of redemption options that the catalogue offers is a great advantage. Ranging from experiences to brand products - they can choose their unique redemption option of the grand prize.

Perkhidmatan Pelanggan yang Luar Biasa

Xoxoday's exceptional customer service has been core to implementing the rewards program. Quick and easy resolution with effective automation gives immediate closure to issues. How employees experience the redemption process is highly dependent on these quick redressals. Resultantly, the employee satisfaction has had a positive impact - all because Xoxoday takes a lot of effort to ensure services are delivered rightly. 

NIIT has improved the employee experience and their employee satisfaction using Xoxoday. They have achieved it by leveraging the wide variety of redemption options and the customer service that Xoxoday offers.

NIIT meningkatkan pengalaman ganjaran pekerja

Pelanggan

NIIT adalah Perbadanan Pembangunan Kemahiran dan Bakat terkemuka yang membina kumpulan tenaga kerja untuk keperluan industri global. Syarikat itu, yang ditubuhkan pada tahun 1981 untuk membantu industri IT yang baru mengatasi cabaran sumber manusianya, hari ini berada di kalangan syarikat latihan terkemuka di dunia kerana pelbagai program pembangunan bakat yang luas tetapi komprehensif. Dengan kehadiran di seluruh 40 negara, NIIT menawarkan penyelesaian latihan dan pembangunan kepada individu, perusahaan dan institusi.

Cabaran

Prior to using Xoxoday, the only mode of engagement that NIIT implemented was through the vendor supplied vouchers - as a reward for the many internal competitions that were held. As the organization was constantly growing, they required a robust and high-quality reward program to motivate their educators. Because of the geographical spread and number of users that NIIT has, customer service also determined the efficiency of the rewarding process.

"The best thing about Xoxoday is their service it is extremely quick. Variety of options and services really contribute to the happiness of the employees. Xoxoday takes a lot of trouble to ensure their services are seamless."

Aman Utkarsh, Eksekutif Sumber Manusia, NIIT Limited

Penyelesaian

Pengalaman Pekerja yang lebih baik

Though the rewarding process was set for NIIT, the redemption process was cumbersome because of the prolonged procurement process and the very limited options available. The wide variety of options that Xoxoday came with, transformed the employee experience during redemption. Especially for the grand winners, the range of redemption options that the catalogue offers is a great advantage. Ranging from experiences to brand products - they can choose their unique redemption option of the grand prize.

Perkhidmatan Pelanggan yang Luar Biasa

Xoxoday's exceptional customer service has been core to implementing the rewards program. Quick and easy resolution with effective automation gives immediate closure to issues. How employees experience the redemption process is highly dependent on these quick redressals. Resultantly, the employee satisfaction has had a positive impact - all because Xoxoday takes a lot of effort to ensure services are delivered rightly. 

NIIT has improved the employee experience and their employee satisfaction using Xoxoday. They have achieved it by leveraging the wide variety of redemption options and the customer service that Xoxoday offers.