All our merchandise products are accessible via the Plum store - https://stores.xoxoday.com. Recipients can visit the store to browse the hundreds of products and redeem their rewards against the product of their choice.

Merchandise products can be redeemed using either Xoxo Reward Points or Xoxo Reward Code. In case there is an additional amount to be paid even after applying the Points or Code, other payment methods such as cards, etc. can be used to pay the remaining amount.

Yes, all our products are accessible in 100+ countries across all the regions of the world.

All orders are delivered and fulfilled by Xoxoday or our fulfilment partners. With Xoxoday Plum, you don’t have to worry about sourcing products or fulfilling orders. We’ve got that covered for you.

Orders are typically delivered within 3-7 working days after an order has been placed.

Yes, definitely. For customizations, we have a range of products under the Swag category. You can reach out to our team at [email protected] for more information.

In case of damages, customers need to reach out to our team within 24-48 hours of the delivery with the proof of damage. We will then arrange for a replacement. 

Yes, the merchandise catalog can be curated as per your requirements via the Plum dashboard.