The best customer retention software for ites to deliver a personalized experience

Boost employee engagement, loyalty, and retention by automating rewards programs with Xoxoday’s holistic customer retention software. Create personalized customer retention software tailored to the unique needs and preferences of your employees. Make rewarding effective by offering your employees the thrill of choosing their own rewards with our customer retention software.

Send bulk rewards
Instant delivery & redemption
Customized rewards catalog
Comprehensive reporting
*We don’t support physical gifts, instead, we have a wide range of digital gifts like gift cards, experiences, donations, payouts and more.
4.9 out of 5
4.8 out of 5
4 out of 5

The best customer retention software for ites to deliver a personalized experience

Boost employee engagement, loyalty, and retention by automating rewards programs with Xoxoday’s holistic customer retention software. Create personalized customer retention software tailored to the unique needs and preferences of your employees. Make rewarding effective by offering your employees the thrill of choosing their own rewards with our customer retention software.

Trusted by over 3000+ customers worldwide

Our customer retention software for ites is flexible and scalable enough to meet your unique business needs

Bulk upload your recipients

Save time by bulk uploading a list of 10,000 reward recipients (as a single file) in one go, either via email or SMS.

Multi-currency capabilities

Transcend geographies and deliver delight with localized offerings in a currency and language that you prefer.

Create reward workflows

Build automated workflows and set specific triggers to send personalized emails with e-gift cards in minutes. 

Meet business objectives faster

Procure, approve, and send rewards to drive business goals faster.  Work with any eProcurement or ERP system you already use.

Send to a few or many at once

Procure and send rewards to a few or in bulk. Personalize your digital gift card delivery within your eProcurement system.

Seamless integrations

Xoxoday works with all ERPs — from SAP Ariba, Jagger to Coupa to Workday. Whether it uses cXML, EDI or OCI standards, we got you covered.

Run effective customer retention programs with our API-first technology

Motivate your people and make them feel valued at work by running exclusive reward programs in 60 minutes or less with our customer retention software.

Earn & Burn

Encourage repeat purchase and improve customer loyalty by introducing customer retention program that rewards customers for specific behaviors.


  • Give out points based on any custom event, behaviours, transaction or time. From referring a new customer, subscribing to content, making repeat purchase the possibilities are endless.
  • Delight your members by allowing them to redeem their points in many ways - from your own ecosystem (accrued points as money), on a rewards catalog (buy digital vouchers of brands, pay with points.

Tiered Loyalty

Encourage customers to spend more by enticing them with incremental benefits as they move up the tier.


  • Offer unique experience and flexible reward options based on tiers and keep your customers engaged over a long period of time. Higher customer retention = Improved CLV
  • Stay competitive without feeding into the discount culture that devaluates your products. Give your affluent buyers an exclusive experience and VIP treatment.

Gamified Loyalty

Encourage customers to interact with your brand regularly by keeping them hooked with challenges and increase customer retention.


  • Encourage recurring behaviour by associating challenges with benefit. Keep it interesting with rule-based rewards that delights.
  • Go beyond transactions. Incentive customers to engage on social media, create content, answer polls, daily streaks, and signup anniversary.

Benefit Loyalty

Generate an emotional attachment and a sense of belongingness to the brand with exclusive benefits which leads to recurring purchase.


  • Pre-negotiated deals and offer allow you to give your loyalty members a series of benefits on a regular basis. Which in turn makes the shopping experience great for its members and drives customer acquisition
  • Pre negotiated deals such as exclusive services and transaction-related privileges gives your brand a higher perceived value, though they come at a relatively lower cost for companies.

Purchase and send rewards & incentives with Xoxoday Plum's Platform

Expedite your development with Xoxoday Plum's headless api, pre-built integrations and SDK.
Seamless integration
Connect with any eProcurement or ERP system you already use at work.
Add eGifts & Rewards to cart
Punchout to your eProcurement system to manage purchase approvals.
Complete procurement management
From invoicing to shipment notices to your eProcurement system, enjoy end-to-end management.
Global marketplace
Access a reward catalog that has 26000+ e-gifts from 5000+ brands.

Rewards For Every Occasion

Engage all demographics of your workforce, from gen X to gen Z, with our comprehensive customer retention software

Onboarding Rewards
Referral Rewards
Service Anniversary
Festivals & Occasions
Milestone Rewards
Survey/Feedback Rewards
Performance Rewards
Tenure Award
Appreciation Awards
Loyalty Rewards
Onboarding Rewards
Referral Rewards
Service Anniversary
Festivals & Occasions
Milestone Rewards
Survey/Feedback Rewards
Performance Rewards
Tenure Award
Appreciation Awards
Loyalty Rewards
Excellent customer support
The platform is user-friendly and has intuitive UI. Excellent customer support. Never really faced any issues.
Rewarding for HRs, Delightful for employees
Accenture- Recognition is beyond any financial compensation any person can receive, as it becomes such a wholesome moment for that individual and makes their time at the organization worthwhile.
Responsive teams with 100% uptime
Xoxoday has been very responsive so far, be it resolving an urgent contingency or any requirement. Its APIs were very responsive with 100% uptime.
Great range of global rewards
Our employees really like the Xoxoday rewarding process. The customer service that they offer is exceptional and commendable. That was the most important criteria for us to decide on them.
A superpower for growth marketers
Xoxoday is that superpower that every growth marketer can do so much more with!. Xoxoday has been a great value addition to Xero. We achieved a 20% growth year on year and it's a brilliant performance for us.

Rewards can boost business

Get 10X ROI with Plum

69%
Employees would work harder if they felt their efforts were better appreciated.
42%
Talent regard rewards and incentives as an important aspect to consider while scanning potential employers.
87%
Employees would not quit their jobs if they felt motivated enough at work
69%
Employees would work harder if they felt their efforts were better appreciated.
42%
Talent regard rewards and incentives as an important aspect to consider while scanning potential employers.
87%
Employees would not quit their jobs if they felt motivated enough at work