Three ways to send rewards. One platform.
Pick how your team works. We’ll model the commercials around your program, no off-the-shelf tiers, no surprise fees.
Reward programs running on Plum
Pick the mode
Pick what fits your team.
Plum works however your team operates. Rewards Hub, API, or marketplace. Pricing is tailored to the way you send and the scale you need.
Rewards Hub
Send rewards from a simple dashboard. No code needed.
- Bulk & individual reward sending
- Recipient management & segmentation
- Real-time redemption tracking
- Budget controls & approval workflows
- Branded email & SMS delivery
- Pay-on-send & pay-on-redeem models
- Multi-user role-based access
- Reward campaign scheduling
Plum APIs
Embed rewards into your product via REST APIs.
- Rewards API for direct gift card
- Points API
- Reward Links API
- Webhook support for async order
- Sandbox environment for testing
- API key management & rate limiting
- Pay-on-redeem model
- Full developer documentation
Plum Storefront
Your points engine. Our redemption marketplace.
- White-labelled redemption experience
- SSO / custom authentication
- Points balance sync via API
- Localized catalog per region
- Custom branding & domain
- Standard or fully custom storefront
- Pay-on-redeem model
- Multi-currency support
Standard in every plan
Built for every program
Catalog reach, delivery, governance, and reporting are standard, no matter which way you choose.
Catalog
30+ reward categories across 150+ countries , gift cards, travel, swag, dining, OTT, charity, and more.
Amazon B2B catalog available as add-on
Delivery & comms
Email, SMS, WhatsApp. Domain authentication, sender personalization, branded templates, reminders.
Governance
Role-based access, budget thresholds, maker-checker workflows, permission controls.
Reporting
Real-time tracking, transaction history with filters, reconciliation reports, audit-ready exports.
Extend Plum
Integrations and Add-ons
Optional services, scoped and priced separately. Talk to sales for what fits.
Integrations
CRM & Sales
Survey & Research
Workflow Automation
HRMS & People Ops
Amazon B2B catalog
Unlock Amazon merchandise for recipients in the US, UK, India, Spain, and Germany. Gated behind Brand KYC.
Custom Storefront build
End-to-end bespoke marketplace designed and built against your spec.
Multi-currency setup
Multi-account configuration for global programs - one account per currency.
End-user KYC
For high-value redemption and regulated markets requiring identity verification.
Multi-lingual localization
Storefront translated into your users' languages beyond platform defaults.
Premium SLAs + dedicated CSM
Enterprise SLAs, a named customer success contact, and priority support.
On-premise deployment
For banks, healthcare, government, and regulated buyers who cannot use cloud.
Note: Business Verification (KYB) is standard, not a paid add-on.