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The employee listening platform that closes the loop
Agentic AI conversations, pulse, eNPS, and lifecycle check-ins, unified with analytics that surface what matters and action tracking that follows through to completion.
TRUSTED BY LEADING BRANDS
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Science-backed survey templates
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Validated questions in the question bank
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Proven research frameworks
AON Hewitt · PDCA · SHRM
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Languages supported
The Empuls model
One platform. Three jobs. One continuous loop.
Most platforms do one well. Empuls connects all three into a system that moves from signal to outcome without leaving the platform.
Listen
Capture signal at every moment
Pulse, eNPS, lifecycle check-ins, always-on mood tracking, and agentic AI conversations. Every channel, every format, no coverage gaps.
- Pulse & eNPS
- Lifecycle surveys
- Mood-O-Meter
- Custom surveys
- Agentic check-ins via the Agent
Understand
Turn responses into clarity
AI sentiment, 10 AON Hewitt engagement driver scores, heatmaps, and role-gated views that reach the right person, not a PDF nobody acts on.
- AI sentiment and theme clustering
- Engagement driver heatmaps
- Role-gated views
- 20+ language support
- Internal and external benchmarks
Act
Close the loop, on record
Action plans with owners, deadlines, and driver tags. Status tracked to resolution. A follow-up pulse confirms the improvement actually happened.
- AI-suggested action plans
- Owner and deadline assignment
- Driver-tagged actions
- Resolution tracking
- Follow-up pulse to verify change
Coverage across every moment that matters
Measure loyalty and understand the four drivers behind it
eNPS tells you where you stand: how many employees would recommend your organization, and how many would not. Pulse surveys drill into the four drivers behind engagement so you know exactly what to address to move people from passive to promoter.
Pulse covers 4 engagement drivers
Strategic Connect
Purpose, direction, and alignment
Recognition & Career Growth
Appreciation and development
Hygiene Factors
Workload, tools, and environment
Relationships & Culture
Team dynamics and belonging
Ask at the moments that shape how someone feels about work
Lifecycle surveys capture feedback at the transitions that matter: onboarding, milestones, performance reviews, and exit. HRIS-triggered so nothing falls through the cracks, and available as traditional structured surveys or as conversational check-ins by the Empuls Agent.
A one-tap daily read on team mood
A lightweight daily check-in, distinct from weekly or monthly pulse surveys, fast enough that employees actually respond. Mood trend becomes visible days before a formal survey would catch a shift.
Fully configurable surveys built around your exact questions
When standard templates do not fit the moment, build your own. The Empuls survey editor gives HR full control over every question, setting, and delivery parameter, from a blank canvas or a head start from 50+ validated templates.
Every milestone. Covered by design.
Eight survey types triggered automatically at the transitions that define the employee experience. Planned, measurable, and comparable over time.
Onboarding
Capture early impressions, expectation gaps, and friction before new hires disengage.
30 / 60 / 90-day check-in
Track how role expectations align with reality across the critical first quarter.
Manager effectiveness
Upward feedback on leadership behaviors, surfaced where it can be acted on.
Performance review feedback
Understand how employees experience the review process itself, not just their outcomes.
Learning & development
Measure training relevance, impact, and gaps so L&D spend goes where it moves people.
DEI
Measure inclusion, belonging, and equity perceptions across the org.
Milestone
Promotions, team changes, and tenure marks. Ask at every transition that shifts how someone feels about work.
Exit
Surface the real reason someone is leaving while you still have a chance to learn, and sometimes retain.
Agent-driven check-ins, no scheduling required
The Empuls Agent proactively reaches employees in Slack, Teams, or WhatsApp at the right lifecycle moment. No form to design, no send list to manage. Higher response rates, richer data.
Where agentic beats the form
Initiated by the Agent based on lifecycle signals, not an HR calendar invite
Adaptive follow-up questions in Slack or Teams, not a static form
Empathetic tone adjusts in real time based on employee responses
Always-on signal between formal survey cycles, zero scheduling overhead
Same structured analytics as a traditional survey, fed from conversation data
Responses anonymised and role-gated exactly like any other survey type
Agent in action
Understand
Insights that reach the right person, not just a report
Every response feeds a live intelligence layer. Engagement driver scores, demographic heatmaps, and AI-summarized open text all update in real time, role-gated so each person sees exactly what is relevant to them.
The full intelligence layer
10 engagement drivers
Leadership, Manager, Career, Recognition, Wellbeing, and 5 more
Demographic heatmaps
Slice every driver by department, tenure, grade, and location at a glance
AI sentiment and theme clustering
Scores tone and clusters open-text into named themes with supporting quotes
Role-gated views
Manager sees team. HRBP sees unit. Leadership sees the org. Anonymity enforced.
20+ language support
Open-text auto-translated into one unified dataset regardless of language
Benchmarking
Compare against industry norms from the AON Hewitt database, segmented by sector, size, and geography.
Internal benchmarking
Quarter-over-quarter driver movement with significance flags
Industry benchmarks
Compare against companies in your sector and headcount band
Custom peer groups
Build a bespoke peer set for more meaningful comparisons
Act
The part most survey platforms skip entirely
Most platforms give you a report. Empuls gives you a closed loop. Every survey result can generate a structured action plan: assigned to an owner, tagged to the driver it addresses, with a deadline and a status trail, all inside the same platform.
The mechanics of a closed loop
Insight surfaces
The Empuls Agent clusters open-text responses and highlights the engagement drivers with the sharpest decline.
Action plan created
HR or a manager creates a structured action item, auto-tagged to the relevant AON Hewitt driver.
Owner and deadline assigned
The action is assigned with a deadline. The owner is notified in Slack or Teams.
Progress tracked to done
Status moves from Active to In Review to Done with an auditable closure log.
Follow-up pulse confirms change
The next scheduled pulse or an Agent check-in verifies that the action moved the score.
Also in the action layer
Built on proven engagement science, not guesswork
Empuls survey models are grounded in the Deming PDCA cycle and AON Hewitt's Say-Stay-Strive framework, validated in consultation with SHRM, the world's largest HR professional body.
Every question set, scoring model, and benchmark we ship traces back to this research, so the insights you act on are backed by decades of workplace science, not a guess.
Choose from 800+ questions across Likert scales, multiple choice, eNPS, short text, and more, or build your own on the same validated foundation.
Customer stories
People teams that turned listening into action
Companies that swapped quarterly batch surveys and shelfware PDF reports for an always-on listening loop, and watched response rates and engagement lift together.
Empuls has made it remarkably easy to launch surveys and gather honest feedback from our employees. I'd recommend it to any team that wants to truly listen.
Head of People Experience
Retail
The AI insights Empuls surfaces from our survey responses have been genuinely useful. It's turned employee feedback into something we can actually act on.
VP, Human Resources
Telecommunications
Empuls helps us understand the real pulse of our employees and act on it. A must-have for any organization that takes listening seriously.
Sr. Director, People & Culture
Healthcare
Works where your workforce already lives
Connects to the channels and HRIS your team already uses
Surveys delivered through Slack, Teams, and email. HRIS sync from Workday, BambooHR, SAP SuccessFactors, Oracle HCM, and Rippling auto-segments responses by team, tenure, location, or grade, without manual list management.
