Activity shown in the product preview: Workflow triggered, Task complete, 12 reactions, Credits redeemed.

Scheme management

Define exactly how members earn, product by product

Map earning rates to any SKU, category, or channel. Run promotional multipliers. Activate or deactivate schemes without a single engineering change.

Scheme · earn rate

Base scheme

simulator

earn rate

Ratio

100 pts = $1.00

Validity

12 months · rolling

Conflict

none detected

The reality

Loyalty schemes break down without a system

Most enterprises run earn rules embedded in code, maintained inconsistently, and with no audit trail.

Scheme changes require engineering

Updating earn rates or validity windows requires a ticket, release cycle, and QA, adding weeks to a five-minute change.

Inconsistent earn/burn rules

Conflicting earn logic causes member confusion when the same purchase earns differently across channels.

No versioning or rollback

Scheme changes overwrite history, leaving no clear record of what changed or who approved it.

Point validity misconfigurations

Incorrect expiry windows cause unexpected point loss, member complaints, and support spikes.

Scheme management interface
How Loyalife solves it

A control layer for enterprise loyalty economics

Govern scheme logic across brands, channels, and partners with one accountable operating layer.

01

Build schemes with a guided wizard

Set scheme name, earn rate, burn ratio, point validity, and eligibility conditions in a single structured flow with the rule engine.

02

Precise earn/burn ratios, fully configurable

Set exact earn rates, redemption values, per-transaction caps, and point validity windows - all from the admin UI. No hardcoded values.

03

One definition, multiple programs

Publish a single scheme across brands, channels, and partner types. Loyalife resolves the right rule per member and program - no duplication, no drift.

04

Scheme Banners

Customize scheme details, such as duration and eligibility. Create scheme banners and display in the partner app for easy discovery and participation.

05

Full version history with rollback

Every change is logged with who made it, when, and what changed. Revert to any previous version without rebuilding from scratch.

How it works

From configuration to activation in three steps

1

Define eligible groups

Segment eligible groups and assign schemes to the right programs, channels, or cohorts.

2

Set milestones and benchmarks

Set up milestones, tiers, targets, and performance benchmarks. Define the conditions members must meet before rewards apply.

3

Tailor rewards and activate

Tailor rewards like cash, gift cards, merchandise, or bank transfers. Publish the scheme and track performance in real time.

Use cases

Scheme management across every loyalty model

Consumer loyalty scheme configuration

Design earn structures with category multipliers, bonus windows, and seasonal schemes managed by marketing teams.

Channel partner point structures

Configure separate earn and burn rules for distributors, dealers, and resellers without affecting consumer schemes.

Multi-brand earn unification

Consolidate brand-specific schemes into one master definition with consistent earn logic across the portfolio.

Promotional bonus schemes

Launch time-bound multipliers, weekend bonuses, festive offers, and category pushes without engineering involvement.

Coalition partner schemes

Manage earn rules across coalition partners, with each partner contributing defined values to a shared wallet.

B2B trade loyalty schemes

Configure point structures where earn rates vary by product volume, category, or sales target achievement.

FAQs

Common questions about Scheme management

A loyalty scheme is a defined rule set that governs how members earn and burn points - including earn rates, burn ratios, eligible products, target cohorts, and validity windows. Schemes can be applied to one or many programs simultaneously.