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Video management

Make video a measurable loyalty surface

Manage upload, watch tracking, completion verification, and reward triggers in one controlled workflow, without connecting to external video platforms.

Video · onboarding-04

How to earn 2× on weekends

+50 pts · ≥80%

2:38 / 3:12

0%

watched

80%

threshold

Server

verified

Drop-off funnel · last 24h

Video management console with upload, watch tracking, completion threshold, and reward triggers
How we solve it

Video becomes a first-class loyalty touchpoint

Upload, govern, track, and reward, all within the same loyalty platform your team already runs campaigns on.

01

Upload directly and attach to campaigns

Upload video assets directly, attach them to a loyalty campaign, set a completion threshold (e.g., 80% watched), and define the reward trigger, all without touching a separate video CMS.

02

Members watch, progress tracked in real time

Track watch progress per member in real time. Completion is verified against the threshold before any reward is issued, not on the honor system.

03

Reward credited automatically on completion

The moment a member crosses the completion threshold, rewards are issued without any manual intervention. Points, badges, or benefits, all triggered in under a second.

04

Measure which videos drive action, not just views

Track starts, completion rates, drop-off points, and post-view behaviors. Know exactly which content changes member behavior and which needs editing.

How it works

Three steps from upload to rewarded completion

1

Upload video and configure

Upload a video, attach it to a campaign, set the completion threshold (e.g., 80% watched), and define the reward trigger. Go live in minutes with no engineering needed.

2

Members watch, progress tracked live

Watch progress is tracked in real time, server-side. Completion is verified against the threshold before any reward fires, preventing replay fraud and ensuring accuracy.

3

Reward credited, analytics updated

Points or benefits are issued instantly on completion. Analytics show completion rates, drop-off points, and which videos drive the most behavior change.

Use cases

Every type of video engagement, rewarded

Watch-to-earn educational videos

Reward members for completing educational content like health, financial literacy, and product knowledge, with points credited on verified completion.

Product demo completion rewards

Incentivize members to watch product demonstrations. Rewarding thoroughness drives product adoption and informed purchase decisions.

Onboarding tutorial incentives

Guide new members through onboarding video series with points for each module, accelerating activation and reducing churn in the first 30 days.

Brand campaign video engagement

Run watch-to-earn campaigns for brand storytelling videos, rewarding members who engage deeply with content rather than scrolling past.

Partner training video completions

Require channel partners to complete product training videos before unlocking higher reward tiers. Verified completion, not self-reported.

Compliance video tracking for B2B

Track compliance video completion for B2B programs with audit-ready logs per member, automated reward issuance, and drop-off reporting for follow-up.

FAQs

Common questions about Video management

MP4, MOV, and WebM formats are supported with automatic transcoding to ensure playback across all member devices. Maximum file size is 2GB per video.