Loyalty teams that need to ship, with people who have shipped before
Eight Loyalife services for the moments your team needs partnership - program design, execution, benchmarking, onboarding, support, proof, perspective, and procurement.
The services
Eight ways to partner
Loyalty program design
Pick a program shape, set tier economics, and instrument the earn-burn ledger before launch. Your loyalty strategist runs the workshop, brings comparable benchmarks, and lands a runnable spec in ten working days.
Campaign management
A pod that ships campaigns alongside your team - from rule-engine builds to creative QA to post-mortem analytics. We staff the sprint cadence; your CRM lead owns the calendar.
Loyalty benchmarking
Quarterly benchmark report against peer programs in your vertical - earn rates, redemption rates, tier-up cadence, churn at each tier, and the cost-to-serve per active member.
Onboarding support
Day-zero to first-redemption in eight to twelve weeks. Migration playbook, integration ownership, sandbox sign-off, training, dual-run reconciliation, and the cutover runbook reviewed with your audit team.
Help center
Self-serve documentation, runbooks, and API references - the single source of truth your operators reach for at 11pm on a Friday close.
Case studies
Six programs, six verticals, six measurable outcomes. Read the lift, the timeline, the team, and the trade-offs. Reference calls available under NDA.
Loyalty research & blogs
Field notes from running enterprise loyalty programs across 175+ countries - what's working, what's failing, and the patterns that predict redemption six months out.
RFP / RFI desk
Working answers to the 240-question CAIQ, the SOC 2 + ISO 27001 packet, the regional residency map, the integration matrix, and the pricing band - sent to your procurement team within one business day.