Automobile

A leading automaker managing 750+ dealers dealt with complex, error-prone commission programs due to spreadsheet-based calculations. Xoxoday built a gamified dashboard and mobile app showing real-time earnings, milestones, scorecards, leaderboards, badges, and earning estimators. Dealers gained complete visibility, faster payouts, and stronger engagement across all regions.

Dealer managers often acted on outdated reports, slowing coaching and forecasts. With Xoxoday’s integrated incentive engine, dealers received real-time updates on goals, earnings, achievements, and pending actions via dashboards, apps, and WhatsApp. This visibility improved productivity, participation, and consistency across dealer networks.

With 2,500+ sales professionals across six Southeast Asian countries, Mercedes-Benz aimed to influence dealer sales behavior around product knowledge, grooming, lead follow-ups, and target achievement. By integrating with Salesforce CRM, Xoxoday configured customized programs including commission plans, contests, SPIFFs, team battles, and performance improvement (PIP) initiatives. Sales teams earned points automatically based on activity and performance data, redeemable from Xoxoday’s global rewards catalog. The program drove measurable behavioral change, better CRM hygiene, and stronger motivation.

An OEM wanted its WhatsApp support bot to also handle dealer incentives. Xoxoday linked the bot to the CRM and incentive engine, adding a “Commissions” menu with Available Amount, Pending Approvals, Earned Ledger, Redeem Points, and Ongoing Schemes. WhatsApp became a real-time tracker and redemption channel, making incentive visibility as simple as a message.

Year-long and regional dealer schemes created manual overload and constant calculation errors. Xoxoday unified all incentive programs into a single real-time dashboard where dealers tracked payouts, milestones, and performance. The consolidated view improved accuracy, trust, and dealer participation across markets.

Sales teams expand dealer networks faster when incentives move beyond basic payouts. Automated commission structures reward teams for growth across volume, model mix, and performance metrics. Clear targets, transparent earnings, and real-time dashboards help sales teams stay focused on network expansion goals.

Bulk deals demand consistent follow-ups, product knowledge, and strong negotiation. Incentive automation rewards sales teams for successful corporate and fleet conversions, strengthening B2B partnerships and boosting strategic account wins. With clear activity signals and automated rewards, sales teams stay motivated around high-value opportunities.

Jaguar Land Rover wanted to energize its distributed sales network with accurate, timely, and performance-aligned incentives. Xoxoday’s CRM integration enabled structured commissions, SPIFFs, contests, team battles, PIP programs, and appraisal-linked bonuses. This transparent incentive engine improved productivity, accuracy, and retention while ensuring every salesperson felt recognized at the right moment.

Regional performance improves when healthy competition is built into the workflow. Dynamic contests, leaderboards, and scorecards keep territory teams motivated, creating stronger visibility into targets and accelerating new vehicle launches. Sales teams across markets stay aligned with consistent performance signals.

Stellantis, Continental Tyres, Bajaj Auto, and other leading automobile companies wanted to create a unified recognition platform that celebrates excellence across factory floors, office teams, and service centers. Xoxoday integrated with their HRMS and ERP systems to automate recognition workflows, reward triggers, and analytics — ensuring timely, fair, and transparent acknowledgment. A diverse reward catalog featuring gift cards, experiences, merchandise, and lifestyle vouchers allowed employees to choose rewards that matter to them. This holistic approach fostered a stronger sense of belonging and boosted morale across all departments.

Scattered benefits made it hard for teams to access what they needed. Xoxoday built a unified perks platform powered by APIs and digital wallets funded by employee band, enabling seamless use across health, wellness, travel, and lifestyle services. The shift simplified access for all workforce levels and increased benefits adoption by 2.5x, lifting overall satisfaction.

Milestone celebrations reinforce belonging across distributed office teams. Personalized rewards, digital certificates, and peer appreciation moments honor years of service, promotions, internal moves, and professional growth. These celebrations strengthen pride in the organization and build a culture where long-term commitment is recognized meaningfully.

New model launches depend on flawless execution across planning, engineering, marketing, logistics, and dealer readiness. Cross-functional teams contributing to these milestones are recognized through structured programs that highlight collaboration, accuracy, and launch excellence, strengthening unity during one of the most critical phases of the automotive lifecycle.

Many shop-floor employees lack laptops or official email, making recognition programs hard to access. Xoxoday bridges this gap with biometric kiosks, multilingual interfaces, and mobile-first access for viewing points, redeeming rewards, and checking milestones. This inclusive system brings every frontline worker into the recognition ecosystem, regardless of their role or location.

Factory teams thrive when their skill, accuracy, and consistency are acknowledged visibly. Xoxoday helps OEMs reward milestones such as zero-defect batches, first-time-right output, safety adherence, and production-line excellence. Real-time dashboards and automated triggers ensure every achievement is celebrated fairly, strengthening pride across all shifts.

High-volume automotive factories rely heavily on meeting output targets without compromising quality. With Xoxoday, factories reward teams for achieving daily throughput goals, exceeding takt time expectations, reducing wastage, or improving line efficiency. Transparent performance signals help workers understand their impact and stay motivated shift after shift.

Factory contributors often remain unseen despite their critical role in production. Xoxoday’s Factory Wall of Fame displays top performers, quality champions, safety stars, and innovation contributors on digital screens across plants. This creates public recognition, inspires friendly competition, and raises the bar for shop-floor performance across teams.

Service advisors and technicians perform better when rewards connect directly to what matters most: customer satisfaction, service quality, and upselling effectiveness. Xoxoday enables automated incentive frameworks linked to metrics like repeat-customer retention, skill certifications, and safety compliance. Recognize both mechanics and customer-facing staff fairly and consistently, to improve motivation, service quality, and overall customer delight.

Frontline teams often receive verbal appreciation that never becomes meaningful recognition. With Xoxoday, every verified customer compliment is converted into reward points automatically. Feedback collected through CRM, surveys, and social platforms triggers instant acknowledgment. This gamified approach encourages empathy, improves service behavior, and increases positive customer feedback by more than 30%.

Frontline staff who resolve escalations with empathy are recognized for turning challenging moments into positive outcomes. Automated compliment-to-reward systems highlight these interactions, reinforcing the behaviors that convert dissatisfaction into trust and long-term retention.

Technicians, advisors, and greeters often work behind the scenes despite shaping most customer experiences. Xoxoday’s Wall of Fame brings their contributions forward by displaying real-time recognition across waiting lounges, service bays, and staff areas. Achievements like zero-defect deliveries, early-completion repairs, or consistent five-star ratings become visible, aspirational, and culturally celebrated.