Instant payouts & disbursements
Disburse DSA commissions, insurance claims, and referral payouts via UPI, IMPS, virtual card, ACH, or PayPal. Real-time, PCI-compliant, and fully auditable.
Banking & Fintech
Rewards, incentives, and loyalty solution for the financial industry
Engage customers, motivate employees, reward partners, sales reps, and automate payouts with flexible programs designed for modern banks and fintech companies.
Trusted by leading brands
The Problem
Growth challenges across the entire financial industry
Every stakeholder drives revenue. When one loses momentum, the whole engine slows.
Loyalty shifts too easily
Many customers open accounts, take loans, or activate cards, but never expand their relationship beyond the initial product.
Commission delays erode trust
Slow, opaque commission calculations push your best DSAs, CAs, and connectors to faster-paying lenders.
Frontline & ops teams burn out
Collections, tele-sales, processing, and KYC teams attrit fast. Unrecognised effort is the silent driver of early exits.
Merchant activity drops off
Getting merchants onboard is easy. Keeping them active across offers, campaigns, and promotions is the real challenge.
The playbook
Building stronger banking & fintech relationships at scale
Create stronger customer relationships, higher sales productivity, better partner performance, and more engaged employees from a single platform.
Turn every banking moment into lasting loyalty
Reward customers from onboarding to retention with programs that drive digital adoption, product depth, and long-term engagement.
Onboarding milestones: Reward account opening, KYC completion, first deposits, and card activations.
Digital adoption: Incentivize mobile banking, e-statements, and self-service channel usage.
Card engagement: Drive spend frequency with transaction-based rewards and usage milestones.
Product adoption: Encourage uptake of loans, deposits, investments, insurance, and bundles.
Referral programs: Reward customers for successful referrals, acquisitions, and activations.
Retention & loyalty: Run tiered loyalty, personalized offers, and win-back campaigns.
Business outcomes
Higher acquisition ratesIncreased product adoptionGreater transaction frequencyImproved customer retention
Capabilities
The full stack for rewards, payouts, and loyalty programs
Wire into your core systems. Run programs your finance, risk, and compliance teams will approve without escalation.
Integrations
Connect directly to Salesforce, Finacle, Temenos, SAP, FinnOne, and 50+ pre-built connectors. REST APIs and webhooks for custom core banking and LOS workflows.
Rule & logic engine
Set earn rules by card type, transaction MCC, account balance, or loan milestone. Configure burn caps, tier multipliers, expiry windows, and eligibility by product or segment.
Reports & dashboards
Track points issued, redeemed, and liability outstanding in real time. Monitor DSA payouts, campaign ROI, and branch-level performance from a single dashboard.
Data & user management
Onboard and manage cardholders, DSAs, agents, and branch employees in bulk. Segment by product holding, transaction behavior, geography, or tier for targeted programs.
Global rewards catalog
10M+ options including cashback, prepaid cards, airmiles, travel, and gift cards. Localized catalog by country with multi-currency support and card-linked redemption.
Omnichannel member engagement
Notify cardholders of points earned via SMS, WhatsApp, push, and email in real time. Run targeted re-engagement campaigns across app, web, and POS from a single platform.
Built for finance, risk & compliance
Compliance & audit controls
Maker-checker on every rule change and payout action. Full audit trail with user, timestamp, and IP attribution. SOC 2 Type II, ISO 27001, PCI-DSS, and RBI-aligned controls built in.
Fraud & abuse prevention
Velocity checks, device fingerprinting, and duplicate detection flag suspicious activity automatically. Immutable logs support internal audit and dispute resolution.
The full playbook
How banks and fintechs use rewards to deepen product adoption, reduce churn, and turn branch staff into a high-performing sales force
Credit card activation mechanics, cross-sell incentive logic, branch gamification, and the compliance guardrails your risk team will sign off on, written for banking distribution and HR teams.
Read the banking playbook
Customer stories
Trusted by banks & fintechs that move fast
Leading banks, NBFCs, and fintechs rely on Xoxoday to run scalable loyalty, incentive, and recognition programs with greater control and visibility.
Mahindra Finance
By automating the sales commission process with Xoxoday, Mahindra Finance significantly transformed its incentive management system - payments that took days now happen in hours.
99% faster payments
Leading NBFC
Mahindra Finance, India
Eastern Bank PLC
Our experience with Loyalife has been satisfactory overall, and we look forward to further enhancing the platform.
Higher redemption rates
Manaf Hussain
Associate Manager, Eastern Bank PLC
Urgo
Urgo automated sales commission calculations with Xoxoday, improving accuracy and speed across the entire sales team.
68% more program adoption
Fintech Platform
Urgo, India
FAQ
Frequently asked questions
Yes. Xoxoday operates as a standalone rewards layer via REST API or SSO-based storefront. Your platform continues to own the earning logic, member data, and program rules. Xoxoday handles catalog access, reward fulfillment, delivery, and reconciliation on the other end. This is how several large banks and fintech platforms use us today. No rip and replace required.
You retain full ownership of all customer data. Xoxoday processes it solely to fulfill your program. You control data residency, retention windows, and deletion policies. We do not profile, monetize, or share your customer data with any third party. This is documented in the data processing agreement signed at contract stage.
The catalog is automatically localized by country, so members only see options fulfillable in their region. For payouts, the platform routes to the next available rail - UPI, bank transfer, ACH, or virtual card - based on your configuration. Fulfillment failures trigger automatic retries with full visibility from a single dashboard.
Expired point value is returned to your wallet based on the expiry rules you configure at program setup. Every expiry event is logged, timestamped, and reportable for finance reconciliation and balance sheet purposes. You can also configure grace periods, expiry reminders via SMS or WhatsApp, and partial expiry rules to reduce member complaints before expiry occurs.
Yes. Catalog visibility is fully configurable by segment, tier, card type, or geography. A Platinum cardholder can see travel, lounge access, and premium experiences. A standard cardholder sees a different set entirely. These rules are managed from the admin console by your loyalty or ops team without raising a change request with engineering.
Yes. Coalition and co-branded structures are supported natively. Members can earn points across multiple participating brands and redeem them through a unified catalog. Partner earn rates, redemption rules, and settlement between brands are all configured within the platform. This is commonly used by banks running co-branded credit card programs with airlines, hotel chains, or retail partners.
No app download is required. Rewards are delivered via SMS, WhatsApp, email, or directly surfaced inside your existing mobile banking app through an embedded SDK. The recipient clicks, lands on a branded storefront, and redeems in under two minutes on any browser. For card-linked programs, points are visible in real time within the banking app itself.
Xoxoday handles failed deliveries, reissuances, and disputes end to end. You get a dedicated customer success manager, not a shared helpdesk queue. For enterprise accounts, there is also a shared Slack or Teams channel for escalations. Every failed delivery is logged with a reason code, and reissuance can be triggered by your admin team without waiting on Xoxoday support in most cases.
Completely. The storefront URL, email sender domain, all customer-facing notifications, the redemption interface, and the mobile SDK all carry your brand identity. Xoxoday is invisible to your end customers at every touchpoint. The program runs under your brand name, your domain, and your visual identity with no co-branding requirement.
Yes. The platform supports multi-entity structures where each business unit has its own admin access, budget wallet, catalog configuration, user base, and reporting view. A central admin retains consolidated visibility and governance across all entities. This is particularly useful for banks running separate programs for retail banking, wealth management, and corporate cards under one parent institution.