Activity shown in the product preview: Workflow triggered, Task complete, 12 reactions, Credits redeemed.

Merchandise

Ship physical rewards to recipients across 150+ countries

Skip the vendor juggling. 300,000+ products across 15+ categories. Doorstep delivery, real-time tracking, and tax handling. All from one dashboard.

Merchandise rewards — ship branded products globally

Why merchandise

Drive engagement with tangible rewards

Physical rewards drive action

Tangible rewards increase motivation, participation, and repeat behavior. Higher long-term value than cash incentives.

Recognition that lasts

Physical rewards stay with recipients long after cash gets spent. Months of brand recall, not seconds.

Choices recipients want

Recipients pick from 300,000+ products across electronics, fashion, home, and lifestyle. The reward fits the recipient, not the budget.

Catalog

A curated catalog of premium products

Apple, Sony, Bose, Dyson, Nike, IKEA. Electronics, home, fashion, lifestyle. Delivered to your recipients' doorsteps.

Browse the catalog
Product catalog — Amazon, Bosch, Tag Heuer, Canon, Samsung, Sony, Nintendo, Dyson, Google and more
300k+
Merchandise products across the global catalog
20+
Countries supported with reliable doorstep delivery
15+
Product categories across electronics, fashion & lifestyle
Platform capabilities

Built for global merchandise programs

Fulfillment

Worldwide fulfillment, doorstep delivery

Ship physical rewards directly to recipients worldwide with reliable, tracked delivery in every market.

Worldwide fulfillment, doorstep delivery
Operations

No vendor juggling

Sourcing, fulfillment, and support. All from a single dashboard.

Operations — no vendor juggling
Catalog

Local SKUs, every market

Deep inventory across regions. From 1 unit to 10,000 across SKUs and campaigns.

Catalog — local SKUs, every market
Branding

A storefront in your brand

Fully customized merchandise stores for employees or customers. Your logo, colors, and copy throughout.

Branding — a storefront in your brand
Finance

Compliant, consolidated billing

Consolidated billing with VAT, GST, and sales tax handled automatically per jurisdiction.

Finance — compliant, consolidated billing
Analytics

One dashboard for everything

Track orders, shipments, spend, and program ROI. All in one dashboard.

Analytics — one dashboard for everything

Integrate physical rewards into any workflow

The Merchandise API: catalog browse, order placement, shipment tracking, delivery webhooks. All from your own backend.

Catalog browse

Search and filter 300k+ products by category, region, price range, and availability.

Idempotent orders

Every order endpoint supports idempotency keys. Safely retry without duplicates.

Real-time webhooks

Get notified on order created, packed, shipped, out for delivery, delivered, and returned.

Sandbox testing

Full sandbox environment with test SKUs, mock shipments, and simulated delivery events.

bash
1curl -X POST https://api.xoxoday.com/v1/merchandise/orders \
2 -H "Authorization: Bearer sk_live_..." \
3 -H "Content-Type: application/json" \
4 -d '{
5 "recipient": {
6 "name": "Elena Ruiz",
7 "email": "elena@acme.com",
8 "address": { "city": "Madrid", "country": "ES" }
9 },
10 "product_id": "sku_sony_wh1000xm5",
11 "quantity": 1,
12 "idempotency_key": "ord_2840_q2"
13 }'

Use cases

Where merchandise programs fit best

Corporate Gifting

Mark anniversaries, retirements, and tenure with curated merchandise. Shipped directly to recipients with a personalized note.

Welcome Kits & New Hires

Send branded swag, devices, and welcome merchandise to new hires worldwide. Pre-stocked, pre-kitted, and tracked end-to-end.

Referral Programs

Reward top referrers with high-value merchandise. Headphones, watches, gear. Recognition that lasts longer than cash.

Consumer Promotions

Send physical rewards to promotion winners and loyal customers across regions. From branded swag to flagship electronics.

ABM Gifting

Send branded merchandise to target accounts, advocates, and key contacts. Turn prospects into engaged buyers.

Events & Conferences

Ship attendee gifts, partner rewards, and post-event swag globally. Coordinated through one dashboard with real-time delivery status.

Common questions

Everything you would want to know

Plum's catalog spans 300,000+ products across 15+ categories: electronics, audio, home & kitchen, fashion, watches, lifestyle, fitness, and more. Inventory comes from global brands (Apple, Sony, Bose, Dyson, Nike, IKEA) plus regional and local suppliers, kept fresh in real time.