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Product

Reward loops your users come back for

One Rewards API powers in-app rewards, research incentives, and beta programs. You keep full control of your UI and UX. Plum handles the catalog, currencies, and global compliance.

Product & Developer Teams rewards API

The problem

Why reward loops break down

Rewards die in the gap between event and delivery. Manual ops, currency mismatches, slow vendors. Every delay is a user you've already lost.

Research participants ghost

When payouts take days, completion rates collapse. You lose data quality, recruiting costs climb, and every cycle gets harder to fill.

Beta programs go quiet

Without instant gratification, testers stop submitting bugs. The signal you needed to ship the next release turns into silence between cycles.

Refunds & goodwill don't scale

Manual workflows for refunds, surveys, and goodwill payouts choke past a handful of users. Ops becomes a queue, and a hidden cost line.

How It Works

Embed rewards in your product

Three steps to wire reward loops directly into your product. Your UI, your flow. Plum's Rewards API and Points engine do the heavy lifting.

Step 1

Integrate the API

Drop Plum's Rewards API and Points engine into your stack. REST, webhooks, and SDKs in 6 languages. Embed via iframe, WebView, or SSO.

Build · Your Stack

v1.4
APISDKWebhookSSO

POST /v1/rewards

Issue rewards

200 OK

webhook.received

Listen to product events

LIVE

SSO · OAuth 2.0

Embedded in your UI

ACTIVE
Sandbox live in 9 minutes
Step 2

Trigger on any event

Fire rewards on events you already track: survey done, milestone hit, refund issued, delivery completed. One rule, running forever, inside your product.

Event Triggers

Live
18,640events · this sprint
survey.completed
$109,420
delivery.completed
$57,408
refund.issued
$25386
Step 3

Track every reward

Real-time delivery, redemption, and spend in one dashboard. Role-based access, budgets, audit trails, multi-currency reconciliation. Finance gets one view, you ship features.

Q2 · All Programs

+22%
$284,120distributed

28,412

Issued

25,978

Redeemed

91%

Redeem rate

W1W2W3W4W5W6W7

The Product Lifecycle

Reward loops at every product moment

Every product event is a reward moment. Every reward is a signal your loop is working.

User research and beta testing incentives
Use Case · 1 of 5 · User Research & Beta Testing

User research & beta testing incentives

Reward research participants the second they wrap a session and beta testers the moment they submit feedback. No PayPal lookups, no spreadsheet chasing. Reward Links arrive in under two seconds, in local currency. Set the trigger once and every qualifying milestone fires a payout automatically.

Completion rates rise the moment participants see a tangible reward. Once testers got rewards within minutes of submitting, the signal came back between releases.

The Catalog

10 million reasons your users keep coming back

The best reward is the one the recipient picks themselves, in their currency, in their language, inside your product.

Explore the catalog
Plum reward catalog - gift cards, prepaid cards, merchandise, experiences, charity, subscriptions, and more
Inside your stack

Build reward loops with the tools you already use

REST API, webhooks, and SDKs that drop into the analytics, survey, CRM, and identity tools your product team already runs on.

Salesforce
HubSpot
Slack
Stripe
Workday
Microsoft
Zoho
PayPal
Salesforce
HubSpot
Slack
Stripe
Workday
Microsoft
Zoho
PayPal
SAP
Pipedrive
Razorpay
Freshworks
Netsuite
Amazon
Shopify
Deel
SAP
Pipedrive
Razorpay
Freshworks
Netsuite
Amazon
Shopify
Deel

Real Teams. Real Results.

Proof from product teams that ship reward loops

Three teams. One API. Each one wired rewards into the loop their product needed - and watched response rates, retention, and engagement follow.

Nielsen

Research Operations Lead

Global Research Panels, Nielsen

User Research · 19 markets

Very responsive with 99% uptime. We replaced three reward vendors with one Rewards API, and our research ops team got their evenings back.
Research Panel Platform
Visible reward at the top of the survey changed everything. Completion rates climbed within a week of going live.

Research Panel Platform

12 markets · webhook-triggered

B2B SaaS · Beta program
Once testers got rewards within minutes of submitting, the queue stopped going quiet between releases. The signal came back.

Director of Product Engineering

Fast-growing B2B SaaS

Common questions

Everything you would want to know

Yes. That's the point. Embed via iframe, WebView, or SSO, or stay fully headless and render the reward picker yourself. The Rewards API hands you the data. Your product owns the experience.