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Long Service Awards

Make tenure milestones feel genuinely personal

Automate milestone-based service awards across 1, 5, 10, and 25-year anniversaries with localized gift catalogs, branded experiences, and HRMS-triggered delivery for every long-tenured employee globally.

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The Problem

Why most service award programs fall flat

Generic gifts, missed dates, vendor sprawl, no engagement signals.

Generic, impersonal gifts

Coffee mugs and water bottles tell long-tenured employees their loyalty is interchangeable. Generic gifts strip the sentiment from years-of-service moments.

Missed milestone dates

HR tracks anniversaries across spreadsheets and HRIS exports, and dates slip through. Employees go uncelebrated on the day that should matter most.

Regional vendor sprawl

Different gift vendors per country mean inconsistent quality and delayed delivery. The bigger your workforce, the worse it gets.

No engagement signal

Programs run blind without insight into redemptions or sentiment. HR can't justify spend, refine the experience, or grow what's working.

How Plum helps

Service awards your HR team runs in minutes

Automate milestones, personalize gifts, and prove program impact across every region.

Personalization

Personalize service award programs

  • Configure milestone tiers: 1, 5, 10, 25-year and custom anniversaries
  • Branded reward emails and landing pages with logo, colors, and message
  • Pre-built templates designed for years-of-service moments
  • Personalized notes and manager messages tied to each award

White-label

branded experience

50+

languages supported

Self-serve

design, no dev needed

Milestone tiers
25 years · $500
10 years · $300
5 years · $100
1 year · $25
+ custom milestones
Request

{

id: 'emp_wzevR17S',

name: 'Leah Rivera',

join_date: '2021-05-08',

geo: 'IN',

milestone: '5_year'

}

Award design
Milestone
5 years
Brand template
Manager note
Language
Delivery rules
Send on anniversary
Channel
Email
SMS · WhatsApp
Reminder schedule
HRMS automation

Integrate with any HRMS platform

  • Native connectors for Workday, SAP SuccessFactors, Oracle HCM, BambooHR, Rippling
  • Auto-trigger awards on anniversary dates from HRIS data
  • Custom automation rules with full budget and approval control
  • Webhooks and APIs for any custom HRMS workflow

20+

HRMS platforms

0

manual date tracking

2–3

weeks to go live

Connected HRMS

AUTO-TRIGGER
SF

SAP SuccessFactors

Join date · 12s

HRMSConnected
O

Oracle HCM

Anniversary · 9s

HRMSConnected
Z

Zoho People

Tenure · 18s

HRMSConnected
K

Keka

Date triggers · 22s

HRMSConnected
Webhooks · APIs · 20+ HRMS platformsView all →
Global gifting

Send gifts worldwide in any currency

  • 10M+ gift options across 8,000+ global brands
  • Localized digital gifts without currency conversion worries
  • Reward Links / Codes / Points via SMS, Email, or WhatsApp
  • Auto-localized catalogs by employee geography

150+

countries supported

30+

reward categories

100%

savings on unclaimed rewards

Upcoming anniversaries

TierEmployeeAward
25 yrsSandeep Mehra$500
10 yrsAria Kim$300
5 yrsLeah Rivera$100
5 yrsMarcus Patel$100
1 yrJames Kim$25
Insights

Get detailed rewards data and insights

  • Post reward redemption data back to your HRMS
  • Custom reporting dashboards for service award programs
  • Track redemption trends, category preferences, and engagement
  • Segment-level cuts across geographies, business units, and tenures

SOC 2

Type II certified

Real-time

dashboard refresh

RBAC

+ maker-checker

Live

Redemption

68%

▲ +12%

Active members

412K

▲ +28K

Repeat rate

47%

▲ +6%

Redemption trend · 6 weeks

Platinum

Top categories

Travel
72%
Gift cards
54%
Experiences
38%

How it works

Reward long-tenured employees in three steps

Three steps. No bottlenecks. No consultants. Just a clear path from configuration to measurable impact.

Create your awards campaign

Create your awards campaign

Sign up, configure milestone tiers, set preferences, and monitor reward transactions from one dashboard.

The Catalog

The world's largest reward marketplace

Give recipients the freedom to choose what they want from millions of reward options, delivered in their currency and available across 150+ countries.

Explore Rewards Marketplace
E-Gift Cards
Financial Products
Flights and Hotels
Amazon Products
Merchandise
Swag Products
Lounge Booking
Top Ups & Subscriptions
Experience
Offers & Discounts
Health and Wellness
Charity & Donations

Customer Story

94% redemption rate within 7 days of every milestone

A renowned global IT firm replaced regional gift vendors with one Plum-powered service awards program.

Global IT Firm

People Operations Lead

Renowned Global IT Firm

32 Countries · 12K+ Employees

Xoxoday's marketplace is a treasure trove of gift options. The process of rewarding and appreciating our teams has never been easier.
Manufacturing
The integration with SAP SuccessFactors was seamless and we could distribute rewards at a regional level.

Global HR Lead

Manufacturing Business

Enterprise
Anniversaries used to slip through spreadsheets every month. Now Plum reads directly from our HRMS.

Director of People Ops

Enterprise Customer

Common questions

Everything you would want to know

No. Plum integrates with SAP SuccessFactors, Oracle HCM, Zoho People, Keka, and others as the rewards layer. Your existing HRIS stays unchanged and remains the source of truth.