Accessibility

1Overview

At Xoxoday, we believe that digital experiences should be accessible to everyone, regardless of their abilities or the technology they use to access them.

We are committed to making our websites, products, and digital experiences as accessible and inclusive as possible. Accessibility is an ongoing effort, and we continuously work to identify barriers, improve usability, and create experiences that work for a wider range of people.

2Our Approach to Accessibility

We consider accessibility across the design, development, content, and user experience of our digital properties.

Our approach is guided by the Web Content Accessibility Guidelines (WCAG), an internationally recognised set of recommendations for making digital content more accessible to people with disabilities.

We aim to incorporate accessibility best practices across our digital experiences, including:

• Keyboard accessibility: Interactive elements should be usable without requiring a mouse or other pointing device.
• Screen-reader support: Content and interface elements should be structured to work with commonly used assistive technologies.
• Clear navigation: Pages and interfaces should have a logical and consistent structure that makes it easier to find and understand information.
• Alternative text: Relevant images and visual content should include appropriate text alternatives where necessary.
• Colour and contrast: Text and important interface elements should have sufficient contrast to support users with visual impairments.
• Accessible forms: Forms, input fields, buttons, and error messages should be clearly labelled and understandable.
• Readable content: We aim to present information using clear language, appropriate headings, and a logical content structure.
• Responsive experiences: Our digital experiences should remain usable across different screen sizes, devices, and zoom levels.
• Multimedia accessibility: Where applicable, we aim to provide captions, transcripts, or other alternatives for multimedia content.

3Accessibility Across Our Products

Accessibility is not limited to our public-facing website. We are working to incorporate accessibility considerations into our products and the experiences we create for customers and users.

As our products evolve, we continue to evaluate how accessibility can be incorporated into product design, user interfaces, documentation, and supporting digital experiences.

Where third-party services or technologies are used as part of our digital experiences, their accessibility may depend on the capabilities of those services.

4Accessibility Is an Ongoing Process

We recognise that accessibility is not a one-time exercise. Websites, products, technologies, and accessibility standards continue to evolve.

We regularly review our digital experiences and work to identify and address accessibility barriers. As part of this process, we may use a combination of manual reviews, automated accessibility testing, user feedback, and other evaluation methods.

While we strive to make our digital experiences accessible, there may be areas that do not fully meet our accessibility goals or applicable standards at all times. We are committed to identifying these gaps and improving them over time.

5Known Limitations

Some content, functionality, or third-party components may not currently provide the level of accessibility we aim for.

Where we identify an accessibility limitation, we work to assess its impact and determine an appropriate way to address it. Depending on the nature of the issue, this may include improving the existing experience, providing an alternative way to access information, or incorporating a fix into a future release.

6Feedback and Accessibility Support

Your feedback helps us improve.

If you experience difficulty accessing any part of our website or digital experiences, or if you believe that content or functionality could be made more accessible, please let us know.

Contact us: cs@xoxoday.com

When contacting us, please provide:

• The page, product, or feature you were trying to access
• A brief description of the accessibility issue
• The device, browser, or assistive technology you were using, if relevant

We will review your feedback and use it to help improve our accessibility efforts.

7Accessibility Standards

We use the Web Content Accessibility Guidelines (WCAG) as a reference for our accessibility efforts.

Where a specific website or product has been formally evaluated against a particular WCAG version or conformance level, we may provide additional information about that evaluation.

We will not describe a website or product as fully compliant with a particular accessibility standard unless it has been appropriately evaluated against the relevant requirements.

8Changes to This Accessibility Statement

As we continue to improve our accessibility practices, we may update this Accessibility Statement to reflect changes to our products, websites, accessibility standards, or processes.

We encourage you to review this page periodically at xoxoday.com/accessibility.