Travel Hospitality

Drive rewards, incentives, and loyalty across travel & hospitality

Run loyalty, incentives, and recognition programs across travelers, partners, sales teams, and employees. Increase repeat bookings, strengthen relationships, and improve guest experiences.

Book a demo

The Problem

Growth challenges across travel & hospitality

Acquisition is easy. Retention, partner engagement, and direct bookings are where growth stalls.

Guest loyalty fades

Most travelers engage with your brand only during booking and travel. Long gaps between trips give competitors and OTAs opportunities to win the next booking.

Partner influence grows

Travel agents, tour operators, and hospitality partners shape booking decisions every day. Brands that fail to engage them often lose visibility and sales.

Direct bookings decline

Hotels, airlines, and travel brands constantly compete with OTAs and aggregators for customer ownership. Loyalty programs help bring customers back directly.

Frontline teams overlooked

Guest-facing employees shape satisfaction, reviews, and retention. Many organizations still struggle to consistently recognize and reward great service.

The Playbook

Building stronger travel & hospitality relationships at scale

From travelers and partners to sales and service teams, create rewards and incentives programs that strengthen loyalty, performance, and retention.

Turn one-time bookings into long-term relationships

Travelers rarely stay loyal to a single hotel, airline, resort, cruise line, or travel platform unless there is a compelling reason to return. Reward programs create ongoing engagement between trips and encourage customers to choose your brand again.

Business outcomes

Increase repeat bookingsImprove direct booking ratesReduce customer churnGenerate more referrals

Reward repeat stays, bookings, and travel milestones across destinations.

Incentivize direct bookings through exclusive rewards and member benefits.

Encourage referrals that generate completed bookings and new customers.

Reward guests for reviews, surveys, ratings, and valuable feedback.

Offer rewards for upgrades, experiences, dining, and ancillary purchases.

Re-engage inactive travelers with personalized campaigns and targeted incentives.

Create reasons to engage between trips

Travel loyalty programs often struggle because customers only think about them when they travel. Ongoing engagement keeps members active, increases redemption activity, and strengthens program value.

Business outcomes

Increase loyalty program participationImprove redemption activityIncrease tier progressionImprove customer lifetime value

Reward tier upgrades and progression with meaningful member benefits.

Recognize booking, spending, and travel milestones with exclusive rewards.

Deliver personalized offers based on preferences and travel behavior.

Run member-only campaigns that encourage ongoing program participation.

Promote reward redemption through limited-time offers and bonuses.

Celebrate birthdays, anniversaries, and personal milestones with rewards.

Build agent relationships that drive consistent bookings

Travel agents, destination management companies, tour operators, and booking partners influence customer decisions every day. Strong incentive programs help ensure your products remain top of mind.

Business outcomes

Increase bookingsImprove partner retentionDrive package salesExpand market reach

Reward confirmed bookings across hotels, packages, flights, and experiences.

Incentivize promotion of strategic destinations and premium inventory offerings.

Run seasonal contests aligned with travel demand and campaigns.

Recognize top-performing agents and partners through tiered reward programs.

Reward training completion, certifications, and product knowledge achievements.

Incentivize referrals that introduce new agencies and business opportunities.

Strengthen relationships across your partner network

Hotels, resorts, property owners, transportation providers, activity operators, and hospitality partners contribute directly to guest satisfaction and revenue performance.

Business outcomes

Improve occupancyIncrease partner participationImprove service qualityIncrease revenue contribution

Reward occupancy achievements and revenue performance against business targets.

Incentivize participation in campaigns, promotions, and loyalty initiatives.

Recognize partners delivering consistently high guest satisfaction scores.

Reward promotion of strategic inventory and priority offerings.

Encourage participation in joint marketing and growth initiatives.

Celebrate long-term partnerships and contribution to business growth.

Motivate teams that drive revenue growth

Sales teams are responsible for corporate travel accounts, group bookings, event business, hospitality partnerships, and strategic accounts. Incentive programs help maintain focus on revenue-generating activities.

Business outcomes

Increase revenueAccelerate deal closureImprove upsell performanceImprove target attainment

Reward achievement of revenue, booking, and account growth targets.

Incentivize upsells across premium packages, upgrades, and experiences.

Run competitions with leaderboards tied to business performance goals.

Reward acquisition and expansion of strategic corporate accounts.

Recognize exceptional sales achievements and major business wins.

Maintain motivation through continuous incentives and recognition programs.

Recognize the people behind exceptional guest experiences

Guest-facing employees have a direct impact on reviews, retention, satisfaction, and brand perception. Recognition programs help reinforce service excellence and improve employee engagement.

Business outcomes

Improve guest satisfactionIncrease employee engagementReduce attritionImprove service quality

Reward exceptional service recognized through guest reviews and feedback.

Recognize employees who consistently exceed guest experience expectations.

Enable peer-to-peer recognition across departments and hospitality teams.

Deliver spot rewards for exceptional effort and customer recovery.

Celebrate tenure, certifications, milestones, and career achievements.

Encourage participation in wellness, engagement, and culture initiatives.

Capabilities

Built for every touchpoint across the travel and hospitality journey

Connect your booking systems, POS, and property management tools. Run loyalty and incentive infrastructure your revenue, ops, and partnership teams can act on.

Integrations

Connect directly to Amadeus, Sabre, Opera PMS, Sirius, and major booking platforms. REST APIs and webhooks for custom reservation, check-in, and POS workflows.

Rule & logic engine

Set earn rules by fare class, route, room category, stay duration, or ancillary spend. Configure tier multipliers, redemption caps, blackout windows, and eligibility by segment or property.

Reports & dashboards

Track points issued, redeemed, and outstanding across properties and booking channels in real time. Monitor agent payouts, campaign ROI, and route or property-level performance from a single view.

Data & user management

Onboard and manage frequent flyers, hotel members, travel agents, and OTA partners in bulk. Segment by travel frequency, spend tier, booking channel, or destination for targeted campaigns.

Global rewards catalog

10M+ options including flights, hotels, airmiles, experiences, gift cards, and travel vouchers. Localized by country with multi-currency support and direct redemption from your app or portal.

Omnichannel member engagement

Notify members of points earned at check-in, boarding, or checkout via SMS, WhatsApp, push, and email in real time. Run targeted re-engagement campaigns for dormant members and lapsed travelers.

Coalition loyalty settlement

Automated earn and burn reconciliation across airline, hotel, car rental, and co-brand card partners. Real-time settlement with full audit trail per partner and per transaction.

White-label & deployment flexibility

Full white-label with your brand, domain, app deep-links, and member communications. Deploy embedded in your mobile app, on your loyalty portal, or standalone. Multi-region data residency for cross-country and multi-property operations.

Gamification & engagement mechanics

Streak-based travel challenges, milestone badges, and tier upgrade countdowns. Embed directly into your mobile app or loyalty portal to drive repeat bookings and ancillary spend.

Customer stories

Trusted by travel & hospitality brands that move fast

Leading travel companies and hospitality brands rely on Xoxoday to run scalable loyalty, incentive, and recognition programs with greater control and visibility.

Leading Hospitality Group

VP Guest Experience

Leading Hospitality Group

Hospitality · Guest loyalty & employee-triggered recognition

Loyalife unified guest loyalty, referrals, and employee-triggered recognition into one platform. Our frontline teams can now reward guests in real time, and the results speak for themselves - direct bookings, repeat stays, and referral leads all moved significantly.

Healthcare & Hospitality Conglomerate

Moving from static commissions to a performance-driven channel ecosystem changed everything. Automated reconciliation removed disputes, tier-based rewards drove premium promotion, and we finally had visibility into what each channel was delivering.

Head of Channel Partnerships

Healthcare & Hospitality Conglomerate

Hospitality & Healthcare · Channel incentives & partner rewards

Leading Online Travel Platform

What started as an automated R&R program quickly became the backbone of our employee engagement strategy. Recognition is now instant, visible, and meaningful - and our teams feel it.

Head of People & Culture

Leading Online Travel Platform

Travel · Employee recognition & engagement

FAQ

Frequently asked questions

Yes. Xoxoday operates as a standalone rewards layer via REST API or SSO-based storefront. Your platform continues to own the earning logic, member data, and program rules. Xoxoday handles catalog access, reward fulfillment, delivery, and reconciliation. No rip and replace required.