Kritika Pathak

Kritika Pathak

Product Marketing Manager

Kritika Pathak sits at the intersection of technology, psychology, and storytelling. As a Product Marketing Manager, she explores how products earn trust, loyalty, and advocacy through thoughtful positioning, customer insights, and strategic go-to-market execution. When she's not immersed in product strategy, you'll probably find her reading about behavioral science or chasing her next big idea.

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More from Kritika Pathak

Complete guide to earn and burn loyalty program: how it works, why most fail, and how to fix it
Customer Loyalty

Complete guide to earn and burn loyalty program: how it works, why most fail, and how to fix it

Kritika Pathak

May 18, 2026

15 best loyalty programs in the US: real examples by type and what brands can learn
Customer Loyalty

15 best loyalty programs in the US: real examples by type and what brands can learn

Kritika Pathak

May 12, 2026

Open loop vs closed loop vs semi closed reward: how to pick the right model for your loyalty program
Customer Loyalty

Open loop vs closed loop vs semi closed reward: how to pick the right model for your loyalty program

Kritika Pathak

May 28, 2026

How banks in Southeast Asia use loyalty to drive digital banking adoption
Customer Loyalty

How banks in Southeast Asia use loyalty to drive digital banking adoption

Kritika Pathak

May 28, 2026

How to enhance lifecycle marketing with loyalty programs
Customer Loyalty

How to enhance lifecycle marketing with loyalty programs

Kritika Pathak

May 28, 2026

How to set loyalty program KPIs that both your CFO and CMO care about
Customer Loyalty

How to set loyalty program KPIs that both your CFO and CMO care about

Kritika Pathak

May 28, 2026

Convenience store loyalty program: build one that lasts
Customer Loyalty

Convenience store loyalty program: build one that lasts

Kritika Pathak

May 28, 2026

Cashback vs points loyalty: which mechanic drives better retention?
Customer Loyalty

Cashback vs points loyalty: which mechanic drives better retention?

Kritika Pathak

May 28, 2026

How Gen Z are reshaping loyalty programs
Customer Loyalty

How Gen Z are reshaping loyalty programs

Kritika Pathak

May 28, 2026

How to audit your customer loyalty program
Customer Loyalty

How to audit your customer loyalty program

Kritika Pathak

Jun 4, 2026

Xoxoday Partners with Blue Ocean Loyalty to Expand Enterprise Loyalty Through an Open Ecosystem
Company News

Xoxoday Partners with Blue Ocean Loyalty to Expand Enterprise Loyalty Through an Open Ecosystem

Kritika Pathak

Jul 21, 2026

Loyalty in Commodity & Agri Trade: Rethinking Customer Rewards for Agriculture
Customer Loyalty

Loyalty in Commodity & Agri Trade: Rethinking Customer Rewards for Agriculture

Kritika Pathak

Aug 5, 2026

Loyalty in the Pharma Industry: Designing Rewards Programs Around Treatment Adherence, Not Just Purchases
Customer Loyalty

Loyalty in the Pharma Industry: Designing Rewards Programs Around Treatment Adherence, Not Just Purchases

Kritika Pathak

Aug 5, 2026

Turning Channel Partners into Category Champions: A Blueprint for B2B Channel Loyalty
Customer Loyalty

Turning Channel Partners into Category Champions: A Blueprint for B2B Channel Loyalty

Kritika Pathak

Aug 5, 2026

Why Gig Platforms Need a Loyalty and Gamification Layer, Not Just Better Pay
Customer Loyalty

Why Gig Platforms Need a Loyalty and Gamification Layer, Not Just Better Pay

Kritika Pathak

Aug 5, 2026

How to Build an Influencer Loyalty Program for Plumbers and Dealers
Influencer Loyalty

How to Build an Influencer Loyalty Program for Plumbers and Dealers

Kritika Pathak

Jul 27, 2026

What is a channel loyalty program? A complete guide for distributors and dealers
Customer Loyalty

What is a channel loyalty program? A complete guide for distributors and dealers

Kritika Pathak

Aug 1, 2026

Customer Loyalty Program Software: A Buyer's Guide for Enterprise Brands
Customer Loyalty

Customer Loyalty Program Software: A Buyer's Guide for Enterprise Brands

Kritika Pathak

Jul 27, 2026

How to Measure Loyalty Program ROI: The CMO's Guide to Proving Program Value
Customer Loyalty

How to Measure Loyalty Program ROI: The CMO's Guide to Proving Program Value

Kritika Pathak

Aug 3, 2026

How to measure loyalty program ROI: metrics, formula, and a framework that works
Customer Loyalty

How to measure loyalty program ROI: metrics, formula, and a framework that works

Kritika Pathak

Jul 27, 2026

How to reduce customer churn: a loyalty-first playbook for retention leaders
Customer Loyalty

How to reduce customer churn: a loyalty-first playbook for retention leaders

Kritika Pathak

Aug 3, 2026

Types of Loyalty Programs: Points, Tiered, and Paid Models Compared
Customer Loyalty

Types of Loyalty Programs: Points, Tiered, and Paid Models Compared

Kritika Pathak

Jul 28, 2026

Channel loyalty for power tool brands: one system, two audiences that actually convert
Channel Loyalty

Channel loyalty for power tool brands: one system, two audiences that actually convert

Kritika Pathak

Aug 17, 2026

Beyond commission: how insurance carriers can win more agent share of wallet
Channel Loyalty

Beyond commission: how insurance carriers can win more agent share of wallet

Kritika Pathak

Aug 19, 2026

Building a Channel Loyalty Program for Retailers and Electricians
Channel Loyalty

Building a Channel Loyalty Program for Retailers and Electricians

Kritika Pathak

Aug 10, 2026

Dealer Loyalty for Cable and Wire Distributors
Channel Loyalty

Dealer Loyalty for Cable and Wire Distributors

Kritika Pathak

Aug 20, 2026

What makes a customer loyalty program work for public transport riders
Customer Loyalty

What makes a customer loyalty program work for public transport riders

Kritika Pathak

Aug 20, 2026

How to Run One Loyalty Program Across Multiple Restaurant Brands
Customer Loyalty

How to Run One Loyalty Program Across Multiple Restaurant Brands

Kritika Pathak

Aug 20, 2026

Influencer Loyalty Program for Masons and Contractors: How It Works
Influencer Loyalty

Influencer Loyalty Program for Masons and Contractors: How It Works

Kritika Pathak

Aug 20, 2026

How a Healthcare Loyalty Program Platform Makes Doctor Referrals Measurable
Influencer Loyalty

How a Healthcare Loyalty Program Platform Makes Doctor Referrals Measurable

Kritika Pathak

Aug 20, 2026